On May 9th, my husband & I went to look at my dream car that I saw on Autotrader...a 2011 Infiniti EX35. It was absolutely beautiful. Patrick who was our salesperson...was a joy. He was young, professional, and had a great attitude. Both my husband & I test drove the car and loved it. When it was time to talk numbers, we first met with Frank who was professional, probably thought we were a bit unrealistic with our expectations but still he was professional and willing to work with us to some extent. Then we met with Mike who in our opinion was arrogant and a bit condescending. My husband & I needed a minute to talk things over and we had to go out in the rain because Mike didn't leave and wanted to know "what was there to talk over." Anyway, I gave an unsigned check to start the process of financing and we went to have a bite to eat. When we returned, we met with Alix who was professional and had worked out multiple options to help us buy my dream car. Unfortunately it was still too much for our budget. Then returned Mike who insisted he got us "what we asked for." We proceeded to tell him that we will have to decline and I asked for my unsigned check to be returned. He left and after what I felt was taking too long, we found him and I firmly asked for my check back. He did not appreciate my tone and promptly returned my check to my husband. We did thank Alix and Patrick for their help and they were gracious and shook our hands but Mike walked off...no love lost for us either...he needs a personality adjustment.