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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.4
180 Reviews

180 Reviews of Tim Lally Chevrolet - Service Center

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April 23, 2024

Sean in the service department was great. He pointed out what was wrong and was honest that it might not be something I need right away. I appreciate that kind of up front honesty. It may More

by MARTYBURKEJR
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
April 22, 2024

Tim Lally service center did a great job getting me back on the road. Rachel did a awesome job with communication. She kept me informed from the beginning of the process to the end. We had one little snag b More

by ricktee9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel...5 stars
April 21, 2024

Elliott and Jane in the service department are an absolute delight. My oil change and tire rotation was finished in an hour! Thank you for taking care of my car and helping me get on with the rest of More

by Cristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot, Jane
April 21, 2024

i understand the price went up for an oil change but $20. 00 come on are you serious. The coupons that you send me are not that great. Maybe the coupons can be better as I drive several miles to get to you More

by KELLY710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Mulhall
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Got me in quickly and took care of everything. Ridiculous to write 15 words so More

by JJTMACD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Service rep did not call me back. Several voice messages left over multiple days. Disappointing. More

by MC
Service Communication
Recommend Dealer
No
Employees Worked With
Not named
April 19, 2024

Tim Lally (Rachel) did a great job getting my Tahoe finished. Took a little longer than expected because of powers out of our control. But truck rides awesome. Another satisfied customer at Tim Lally More

by ricktee9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
April 19, 2024

very professional and courteous employees, can always expect great service from any technician and sales person More

by Black.eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
April 19, 2024

matt was great! so helpful, kind, and made sure it was done as quick as possible! More

by CPISTONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

BEEN COMING FOR YEARS. I AMIN THE MARKET FOR A 2024 CORVETTE BUT WE COULD NOT AGREE ON A PRICE More

by JMANN98
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Heppner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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