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Tom Hesser Chevrolet

Scranton, PA

3.8
34 Reviews

1001 N Washington Ave

Scranton, PA

18509

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34 Reviews of Tom Hesser Chevrolet

January 21, 2024

Very happy with the quality of service I receive. Dean is always available to his customers. More

by Mike A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 23, 2024 -

Tom Hesser Chevrolet responded

Thank you so much for your review, Mike! Happy customers are our goal and our mission at Tom Hesser Chevrolet of Scranton, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Brianne Stucker Internet Manager Tom Hesser Dealerships 570-904-3312

September 21, 2023

Service staff was great! They addressed all my needs in a timely manner. Tammy was really good at making sure everything went smooth! Thank you More

by Armyers35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy, Trinity
Sep 26, 2023 -

Tom Hesser Chevrolet responded

I appreciate your kind words about our service team. Thank you for choosing Tom Hesser Chevrolet of Scranton for your vehicle needs. Brianne Stucker Internet Manager Tom Hesser Dealerships 570-904-3312

July 30, 2023

Paul was great to work with concerning the purchase of our vehicle. He answered all of our questions and concerns. More

by cmraguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Barnes
Aug 02, 2023 -

Tom Hesser Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Brianne Stucker Internet Manager Tom Hesser Dealerships 570-904-3312

July 16, 2023

Best car buying experience I’ve ever had! ! Bryan and Kayla were professional yet so friendly it felt like we were old friends !!! Until I had the car for a week and found something wrong with More

by Jo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan. Kayla.
July 12, 2023

Courteous staff who individually explained car issues. Pleasant waiting area while waiting for car work. More

by carmensheridan791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola
July 11, 2023

worst service ever took my car apart never paid $185 left belts of during diagnostic then refused to put back on when i said i dindt want them to fix it there had to get my car towed to another shop dont go More

by tonytony832012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
April 16, 2023

Nicola and the rest of the Hesser team always take great care of me. They get to the problem immediately and offer excellent options on how to correct the issue. I keep returning to this dealership again More

by mark c
Recommend Dealer
Yes
Employees Worked With
Nicola
January 12, 2023

Very nice, friendly, helpful and prompt. I have no reservation to recommend my friends and family More

by jzia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aly
November 29, 2022

My Service Consultant, Nicola, is great to work with. She always keeps me in the loop throughout the service appointment. More

by wjf126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Dougher
November 03, 2022

Horrible service. Had truck there for service appointments 3 times and each time they never brought my truck in till I called three times. More

by Mcgoff1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
1
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