Tom Wood Lexus
Indianapolis, IN
1,104 Reviews of Tom Wood Lexus
Tom Wood Lexus is simply the best. They have a beautiful facility and a wonderful staff and your experience all begins just inside the front doors as they slide open. Inside you are g They have a beautiful facility and a wonderful staff and your experience all begins just inside the front doors as they slide open. Inside you are greeted by the receptionist who quickly calls your sales representative to take care of you. Our sales person was Corey Thingelstad. I must say that working with Corey was our best experience buying a new Lexus ever. He's simply the best from start to finish. Thanks to all at Tom Wood. Sincerely, Patty - Jerry Snyder. More
Logan (my salesman), for the short time he has been a car salesman, he has shown that he has learned a lot of the Lexus vehicles. When I'm looking for a vehicle, I get to know the particular type of vehicle' salesman, he has shown that he has learned a lot of the Lexus vehicles. When I'm looking for a vehicle, I get to know the particular type of vehicle's history, he showed he has the knowledge to be a strong salesman, along with his politeness and honesty. J Hullinger More
Absolutely terrible. Salesman failed to ask for appropriate documentation to title my car. Instead of trying to work with me (I offered four solutions) they continued to Salesman failed to ask for appropriate documentation to title my car. Instead of trying to work with me (I offered four solutions) they continued to make it my problem. Was a call to SOS and almost five months before I could register (drive) my car and even then, the same salesman did not notify me they completed the paperwork. Salesman then went on my business fb page to publicly accuse me of providing false docs. I have asked for copies of the false documents I provided and Tom Wood won’t speak to me. They state since I talked to (not yet hired) an attorney they would not talk to me. They went on to say they were in receipt of the correspondence from SOS and were working to fixing the problem. However, James Gamble still slandered me and as a result my credibility has been in question. This is an ongoing issue as I have nowhere to comfortably get my car serviced. Tom Wood…..shame on you. More
The process was relatively smooth. They convey as sense of calm. I was impressed by the amenities and the way the dealership goes the extra mile to make each customer feel important. They convey as sense of calm. I was impressed by the amenities and the way the dealership goes the extra mile to make each customer feel important. More
Good at making the customer feel welcome. Katelyn was wonderful to work with! We are very pleased with our purchase. The whole process was fast and efficient. Overall a very positive experien Katelyn was wonderful to work with! We are very pleased with our purchase. The whole process was fast and efficient. Overall a very positive experience. More
It’s Stahl good at Tom Wood! This was an amazing experience, and Katelyn showed me that I can get the car of my dreams! Thank you Tom Wood Lexus This was an amazing experience, and Katelyn showed me that I can get the car of my dreams! Thank you Tom Wood Lexus More