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Tony Volkswagen

Waipahu, HI

4.7
266 Reviews

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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266 Reviews of Tony Volkswagen

April 15, 2024

Great experience and always on time Having Wendy around makes my visit easy and she always include my Military discount at the end of service. Thank you for the services and for acknowledging Military memb More

by George.m.abanico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Milisits
April 11, 2024

I don't even get a chance to get out of my car when someone is already at my door ready to greet me. The staff there is always so friendly they make me feel like family. And I trust the work that the m More

by theresauwaine1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanani Abiley, Wendi Milisits
Apr 13, 2024 -

Tony Volkswagen responded

Aloha Theresauwaine1958, Thank you so much for leaving us this nice review. Your positive feedback and continued loyalty are greatly appreciated, and we are very happy to hear that you were once again satisfied with your experience! Mahalo, Tony Volkswagen

April 09, 2024

Awesome experience and Allen really made it so easy and went above and beyond what he needed to do More

by Mark80832001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen
Apr 12, 2024 -

Tony Volkswagen responded

Aloha Mark, Thank you very much for leaving us this nice review. As always, our team works hard to go above and beyond to take care of our guests, and we are happy to hear that you were pleased with your experience! Mahalo, Tony Volkswagen

April 06, 2024

Hassan Reda’s the salesman I worked with and he has fabulous. He was well informed, courtesy, and extremely helpful. Great person to look for if you’re looking for a new car! More

by alvindowens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan Reda, Kriselle Orpiano, Kimberly Wilson
Apr 10, 2024 -

Tony Volkswagen responded

Aloha Alvindowens, We really appreciate your kind words and recommendation. Our guests are our top priority and we are very happy to hear that you were pleased with your experience! Mahalo, Tony Volkswagen

April 01, 2024

Excellent work by your service advisors Kriselle and Laura. They are both excellent and pleasant, an asset to your organization More

by Jerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kriselle and Laura
Apr 04, 2024 -

Tony Volkswagen responded

Aloha Jerome, Thank you very much for taking the time to leave us this nice review. Your positive feedback truly means a lot to our team as we continue to work hard to take care of our guests! Mahalo, Tony Volkswagen

March 29, 2024

Friendly and pleasant staff. Always a pleasure to do business here. Royce, Kalani, and Miles are great and made my wife and I feel like family. We really appreciate them and will More

by Mel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Murai, Kalani Virtudes, Miles Suguitan
Apr 04, 2024 -

Tony Volkswagen responded

Aloha Mel, We really appreciate your positive feedback and continued loyalty. As always, our team works hard to go above and beyond to take care of our guests, and we are glad to hear that you had such a great experience here with us! Mahalo, Tony Volkswagen

March 28, 2024

Service rep friendly. Paper work accurate. Safety inspection completed quickly. Car was waiting for me after lunch. More

by Tgomes007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orpiano
Mar 30, 2024 -

Tony Volkswagen responded

Aloha Tgomes007, Thank you so much for this positive review. Our team strives to provide excellent service each time, and we are happy to hear that you were satisfied with your experience! Mahalo, Tony Volkswagen

March 21, 2024

I took my car in for the yearly oil change so I walk over to customer service desk. She was somewhat busy but acknowledged me. She asked if I had an appointment I told her yes but I had an additional conc More

by Racustomet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura , Jon Nishimura
Mar 27, 2024 -

Tony Volkswagen responded

Aloha Racustomet, Thank you for taking the time to let us know about your recent experience. From our records, it seems like you were able to speak with our Assistant Service Manager about this issue. Unfortunately, we were not able to adjust your mirror housing as requested. We highly recommend reaching out to the shop that installed it for you to resolve. During your visit, our technician inspected your vehicle and recommended new tires as a part of preventative maintenance, and you are not required to make that purchase. Should you have any further questions or concerns, feel free to reach out to our Service Manager, Wendi Milisits, at (808)680-7187 at your earliest convenience to discuss. Mahalo, Tony Volkswagen

March 19, 2024

This dealer has a large inventory, making it easy to choose the car from there More

by Hiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalani Virtudes, Miles Suguitan
Mar 21, 2024 -

Tony Volkswagen responded

Aloha Hiro, Thank you very much for taking the time to leave us your positive feedback. Our guests are our top priority, and we will continue to work hard to provide excellent service each time! Mahalo, Tony Volkswagen

March 18, 2024

Wendi, Laura, Kriselle and the rest of the Tony VW service department are truly the best. Very helpful and knowledgeable. I would highly recommend Tony VW service to all my family and friends. More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Milisits
Mar 20, 2024 -

Tony Volkswagen responded

Aloha Stan, We really appreciate you taking the time to leave us this nice review. Your positive feedback and recommendation truly mean a lot to our team, and we are glad to hear that you had such a great experience here with us! Mahalo, Tony Volkswagen

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