Torre Nissan

I purchased a Certified Pre-Owned vehicle. I was told the tires were brand new even though to be certified they only had to have a tread depth of 5/32. On the way home the car had a rough ride I was told the tires were brand new even though to be certified they only had to have a tread depth of 5/32. On the way home the car had a rough ride so I went back to the dealership. They inflated the tires to 36psi from 28psi. The next day the tire pressure warning lights were on so I took the vehicle to Discount Tire and had the tires inflated and checked. The front tires have a depth of 4/32 and the back 6/32. These tires are far from brand new as the salesman Joel claimed. AND they do not meet the Certified Pre-Owned standard. He then texted me and said “tires has to be new or like super barely used.” He also texted me that “4/32 is to(sic) low”. I’ve spoken to management and they are unwilling to accept any responsibility. I was told the GM only comes to this dealership on Wednesdays for meetings. I tracked him down as he is also the GM at the I10 Dodge dealership. He has yet to return my call. If they are willing to be untruthful about one thing how many more untruths are there? The car is the car. Good customer service and communication makes the difference and you will not find either at this dealership. If you have a choice, choose a different dealership. More

Would never buy a nissan again ..sam vaquero worse customer service paid for transmission diagnosed..end up telling me that battery and filter need i hve my receipt customer service paid for transmission diagnosed..end up telling me that battery and filter need i hve my receipt More

I just wanna say Alex Corona is one of the best employees you have and I’ve dealt with many. . He Went above and beyond to help me. He helped me with all of the parts needed to get my car fixed, He made ever you have and I’ve dealt with many. . He Went above and beyond to help me. He helped me with all of the parts needed to get my car fixed, He made every effort to see that my needs were met. He return my calls promptly. Unlike some of the employees I have dealt with (Anna).. I never had to call him. I was very happy with my visit. More

I was surprised how well we were treated with two kids! My boyfriend and i left very pleased.! He took home a 2019 Nissan and Don Chema worked with us so it was also in our best interest and so we could tak My boyfriend and i left very pleased.! He took home a 2019 Nissan and Don Chema worked with us so it was also in our best interest and so we could take home theis vehicle with the latest technology. He had patience for my two little ones. He offered us drinks and popcorn . My little ones even ate fruit. Whem it was time to lea e my kids were even gifted some cool toys. Everyone was happy over all. I wpuld highly recommend this nice fellow Don Chema. He also speaks spanish and like i said he goes that extra mile for you! I will be sending my family and friends to Nissan Torres at La Quinta to Chema More

Give Torre Nissan a chance to treat you right, I did and they did great by me. I recommend anyone looking for a new or used Nissan to purchase from Torre Nissan!! they did great by me. I recommend anyone looking for a new or used Nissan to purchase from Torre Nissan!! More

Service New service manager, Julio, is excellent. He makes every effort to see that things are repaired properly and in a timely manner. He also returns cal New service manager, Julio, is excellent. He makes every effort to see that things are repaired properly and in a timely manner. He also returns calls very promptly. More

Great experience and knowledgeable staff. Definitely will recommend this dealership to all in need of a good deal. Large and varied selection was a plus for me. recommend this dealership to all in need of a good deal. Large and varied selection was a plus for me. More