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Torrington Toyota

Torrington, CT

4.9
466 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 466 reviews

October 31, 2023

Excellent service, made me feel like family. The salesperson took extra time to explain all the cars functions. Paperwork was prepared fast and went over it in detail with me. Great professional More

by Hamketsuka13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Torrington Toyota responded

Thank you so much for taking the time to leave this great review! It's our pleasure to make sure you are completely satisfied with your vehicle purchase. Thank you for giving us the opportunity to earn your business!

October 25, 2023

Pulled the old bait and switch! Listed a truck online for a certain number then after I make contact and physically drive 1 hr to dealership they tell me price was listed wrong. Sta More

by acclimate
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Gil Zollarcoffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Gil is amazing, very honest and straightforward, never pushy. We have never experienced such a car salesperson before. Gil took time to teach us about our new vehicle and had it cleaned and detailed befor More

by Jonel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Great communication by Nick Urso on the services being performed and the time required. Nick also answered questions about tire wear. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Urso
Sep 27, 2023 -

Torrington Toyota responded

Thank you for taking the time to leave this great 5 star review for Service Advisor Nick Urso. We appreciate the feedback and your business. Looking forward to assisting you with your vehicle's maintenance in the future!

September 15, 2023

The process at Torrington Toyota couldn't have been easier. Drove 90+ minutes from NY and it was well worth the trip! They had access to a Prius I couldn't find anywhere. The car came in when Gil Zolla More

by ascohenpsyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sorry. I didn't get the finance person's name. He is lovely.
Sep 27, 2023 -

Torrington Toyota responded

Hi there! Thank you so much for taking the time to leave this amazing 5 star review for Gil and staff from Torrington Toyota, and for your recent vehicle purchase of the brand new Toyota Prius. It was our pleasure to acquire your desired vehicle, and we are hoping that you are absolutely loving the style and efficiency that the Prius has to offer. Thank you for taking the trip to experience the Torrington Toyota difference!

Sep 27, 2023 -

ascohenpsyd responded

my pleasure!

September 12, 2023

I’ve been coming to Torrington Toyota for several years and have always been treated with respect. More

by Dmweingart
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kryvonis
Sep 27, 2023 -

Torrington Toyota responded

We appreciate your loyalty and love the fact that we are your go-to Toyota Service Center! Thank you so much for leaving this 5 star review!

September 11, 2023

Gil Zollarcoffer along with the remaining team were very excellent with efficiency and honesty. All vehicle information was explained in full detailed with effectiveness. Unable to find one negative comment More

by zdrew37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Torrington Toyota responded

We appreciate your business and and thank you for joining our family! We have so much to be grateful for, and are glad that you chose our dealership for your recent vehicle purchase. We look forward to working with you in the future! We hope you are enjoying your vehicle since your purchase!

September 04, 2023

If I could give 10 stars, I would! I called this dealership (1.5 hours away from me) and another (.75 minutes away) to see if they had 2 specific cars that I could test drive. The one More

by peoulakhana
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owner
Sep 08, 2023 -

Torrington Toyota responded

Hi there! Thank you so much for this amazing review, we are so glad that you decided to drive past the other dealership to visit ours! Sorry about the not so pleasant experience you had there ): Your kind words mean so much to us, and even if you didn't buy from us, we still enjoyed your time here. Thanks for coming to check out the Torrington Toyota experience!

August 25, 2023

I cannot say enough wonderful things about Tee and Torrington Toyota. The entire process was seamless and not once did I feel pressured. Tee went above and beyond to get me my dream car and I cannot t More

by rebeccaciullo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Torrington Toyota responded

Hi Rebecca! Thanks for leaving this great 5 star review for Tee at Torrington Toyota. We know that taking our time, keeping customers well informed about their vehicle purchases, and treating everyone equally goes a long way! Thank you for giving us the opportunity to show you the Torrington Toyota experience!

August 14, 2023

This dealership has served me well over the almost twenty years and I was always treated quickly and well. Torrington Toyota is a wonderful dealership!!! More

by mebrunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service man - john
Aug 22, 2023 -

Torrington Toyota responded

Thank you for your kind words!! We are thankful to have met such great friends over the years. Thank you for your repeat business with us!

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