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Torrington Toyota

4.9

166 Lifetime Reviews

1472 E Main St, Torrington, Connecticut 06790 Directions
Sales: (888) 402-7884

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166 Reviews of Torrington Toyota

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March 17, 2014

"Worst service department I've ever dealt with!!..."

- danno1961

Worst service department I've ever dealt with!! Bought a brand new loaded 30k Camry had a warning light come on second day I had it and they put me in a 3 year old Corolla loaner. Then a year and a half later a check engine light comes on and car is not shifting right call and Brian tells me to busy can't check it for a week. I tell him my wife works 45 miles away and was hoping he can just check t quick to make sure its safe to drive he says NO I tell him well ok I guess I will have to call another dealership to check it for me he says FINE GO AHEAD!!!! Called HOFFMAN TOYOTA tell me bring it right in and find out the transmission was bad and they had to replace the entire transmission Also buy a car from them they say FREE OIL CHANGES for the life of the car NOT!!! Now they claim only 2 per year HA HA I'm sorry my wife works so far from home mY WIFE IS BUYING A NEW AVALON in the spring and I would NEVER buy a car from them again NEVER!!!!!!!

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Recommend Dealer
No
Employees Worked With
Brian in Service
November 20, 2013

"Thanks so much for taking the stress out of purchasing a..."

- jlyn013

Thanks so much for taking the stress out of purchasing a new vehicle! I LOVE MY NEW RAV4!!! Dave K was such a big help!

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Recommend Dealer
Yes
Employees Worked With
Dave Krygier
August 06, 2013

"The 3 or 4 folks I talked with, at various times, were..."

- onlyken

The 3 or 4 folks I talked with, at various times, were very friendly and informative. Dave Krygier gave me the details on the Tacoma completely, quickly, with a sense of humor, and without any sense of pressure that I should buy now. When my wife and I returned to look at the truck again, she jokingly asked Dave if it came with a pillow as it is a stretch for her at five feet tall to see as she does in her car. We were completely surprised, when signing the final purchase paperwork that Dave actually gave her a pillow designed for a driver. We are completely happy with the truck, with the staff, and especially with Dave for his personable and professional manner. Excellent!

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Recommend Dealer
Yes
Employees Worked With
David Krygier
May 16, 2012

"This is by far the best car purchase experience I have..."

- cak123

This is by far the best car purchase experience I have ever had. I was extremely pleased with David's ability to match a very competitive price as well as making the entire transaction so smooth. He never tried to up-sell me or pressure me into an extended warranty which wasn't worth it. Great job Torrington Toyota. I highly recommend them.

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Recommend Dealer
Yes
Employees Worked With
David, Dennis and Randy
August 20, 2009

"I had one of the BEST experiences with the folks at..."

- spongebob123

I had one of the BEST experiences with the folks at Torrington Toyota. They really aim to please. Their sales folks are honest, straight forward and are pressure free. They definitely know how to take care of their customers before, during and after the sale! A car dealer is a place where you need to establish a level of trust between customer and dealer. In most cases, the customer is at the mercy of the dealer and service center. If one does not have a good relationship or trust the dealer, then one inevitably feels ripped off when all is said and done. Not at Torrington Toyota! Torrington establishes an outstanding customer relationship and this carries through in their terrific work on the showroom floor and in their service center! Unlike other shops, you are not just a number. The staff treats everyone like a valued customer, from the guy who just needs an oil change, to someone who needs major warranty work performed. These folks go above and beyond to please and I am happy to open my wallet for them to get the service a valuable customer deserves. Kudos to Dave, Brian and Sam!!! (Sales, Service and Body Shop managers.)

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Recommend Dealer
Yes
Employees Worked With
Dave, Brian, Sam
July 08, 2009

"I absolutely love this dealership. They are honest and..."

- 610Tessa

I absolutely love this dealership. They are honest and want to help every customer. I was going to a few different dealerships to price 4Runners, 2 that I went to would not budge on their prices. Torrington Toyota worked with me and got me the 4Runner I could afford. I told them the price that I could afford and they found the perfect 4Runner for me. I will tell everyone I know to go to this dealership. I feel that they have my best interests in mind - I can not say enough great things about them.

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Recommend Dealer
Yes
Employees Worked With
David, Tee
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