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Towbin Kia
Henderson, NV
2,248 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 04, 2021
The service department was very professional, accommodating, and communicative. It is my opinion that they went above and beyond to help us with our vehicle and I will definitely be recommending accommodating, and communicative. It is my opinion that they went above and beyond to help us with our vehicle and I will definitely be recommending them to others. More
by kanakioki
Verified CustomerEmployees Worked With
Ed Rocawich, Joe Defalco, Bobby Doyle
Helpful September 03, 2021
We stopped by Sat night late to look at inventory and was greeted by Mike L. He was very friendly and showed us what we wanted to see. We weren’t planning on buying a car but Mike worked with us and gave us greeted by Mike L. He was very friendly and showed us what we wanted to see. We weren’t planning on buying a car but Mike worked with us and gave us a deal that made sense. We ended up buying a 2021 Telluride. The overall experience was great. More
by jtrujillo1445
Employees Worked With
Mike Lechuga
September 03, 2021
My visit at Towbin Kia was a experience that I did not expect the outcome. Service manager ( Peter Gonzales) and Joseph Defalco help to solve my problem. Great service and very professional. expect the outcome. Service manager ( Peter Gonzales) and Joseph Defalco help to solve my problem. Great service and very professional. More
by Matlock
Employees Worked With
Peter Gonzales, Joe Defalco
September 02, 2021
Fast reliable service. They completed a recall on my Kia. They were able to fix it and even wash my car. I love the service and they are extremely genuinely polite. Thank you! They were able to fix it and even wash my car. I love the service and they are extremely genuinely polite. Thank you! More
by Krystal Browne
Employees Worked With
Joe Defalco
September 02, 2021
With the limited car inventory in today's market, I was quickly becoming discouraged in purchasing a new vehicle. I was expecting the routine engagement of coming down to our location dialog but was surpri quickly becoming discouraged in purchasing a new vehicle. I was expecting the routine engagement of coming down to our location dialog but was surprised to feel NO conversational yanking whatsoever! My salesperson Brittany was informative and honest and kept in touch a few times a week until I felt it was the right time. I was pleasantly surprised by her persistence in working with her staff in getting me the best deal and into the car I really wanted. Yes, I was recommended Towbin to anyone looking for a new or newer vehicle. Thanks More
by Pj_acosta
Employees Worked With
Brittany Mendez
September 02, 2021
I wish I could rate it with minus 5 stars but unfortunately I don’t have that option. Terrible experience will not do any business with them in my life. Bought the car they forgot to put my p unfortunately I don’t have that option. Terrible experience will not do any business with them in my life. Bought the car they forgot to put my placard on , I had to come back halfway once I realized that. Than they asked me to come to bring them a proof of social security and I had to come all the way (30 minutes drive each direction) to bring to them a week after purchase . Than I went on vacation and received 3 calls per day about a document I need to sign , I told the guy I’m on vacation and that I won’t be in town till the next week. They kept call me everyday at least 3 times , asking for it and I told them I’m in the middle of nowhere on vacation if you want me to sign it so urgent send me it via DocuSign since I have nowhere to print it and sign it physically, they said they don’t have it I told them no problem I will take care of that when I’m back in Vegas . 2 hours later got another call and they kept bugging me forever. Came back to Vegas , they salesperson came to me with the paper and I signed it. 2 days later I received an official mail stating they want their car back since they fail to give me a loan (Credit score 780) . I tried to get ahold on the financial managers all of them wasn’t available. Try to call my salesperson he didn’t answer. So I went again to the dealership and they said just sign this paper and you’ll be all set. I told them that the guy came to me and I signed it , they said they have never received this document signed and that they don’t have it. Since I was already at the dealership I was asking about the greenslip , which isn’t ready so I will have to travel for the third time to the dealership. They know how to sell amazingly , but the paperwork and the process it’s just terrible , it ruined my fun of getting my stinger. I put over 200 miles just on the drive to this dealership for things they should’ve ask for before signing on the deal. This is not how you operate a business. *Update - Issue was resolved with their customer relations Dept. More
by Avihaibaron2
Employees Worked With
Kendale Walker
September 02, 2021
Peter Gonzalez has been my Service Director for at least 10 years! He always takes care to ensure my Mazda keeps running perfectly by staying on top of my service needs! Peter has personally trained the Ser 10 years! He always takes care to ensure my Mazda keeps running perfectly by staying on top of my service needs! Peter has personally trained the Service Writers and the have the same great work ethic as he does! I trust these folks to do the best for your vehicle! More
by MATEIKJ
Employees Worked With
Peter Gonzalez, Joe Defalco, Bobby Doyle
September 01, 2021
Great dealership, friendly, courteous and helpful. Nice waiting area if you stay. Quick service, they will even wash your car. I would definitely recommend them. waiting area if you stay. Quick service, they will even wash your car. I would definitely recommend them. More
by whaynes
Employees Worked With
Ed Rocawich
September 01, 2021
This was my first time at this dealership since moving to NV from CA, they were courteous and quick. I waited at the dealership, it was a comfortable and clean setting. NV from CA, they were courteous and quick. I waited at the dealership, it was a comfortable and clean setting. More
by kcm217
Employees Worked With
Joe Defalco
September 01, 2021
Both Mike, the Floor Mgr, and James, the Finance Mgr, were fantastic. I wouldn't have been able to get my car without them. Thank you again for all your help! were fantastic. I wouldn't have been able to get my car without them. Thank you again for all your help! More
by dkbpurple
Employees Worked With
Mike Eriksen 5 stars, James Barnett
