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Town Ford Lincoln

1.6

3 Lifetime Reviews

700 3rd Street Southeast, East Wenatchee, Washington 98802 Directions
Sales: (509) 663-2111

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3 Reviews of Town Ford Lincoln

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October 24, 2016

"Buy somewhere else! Avoid town Ford lincoln."

- David C

At first it seems like a professional sales enviroment but after the experience of buying a lincoln mkz it was the worst sales experience I've ever encountered. I'll probably never buy a ford or Lincoln again and will make sure to deter others from buying one unless they can rectify the situation. You feel pressured to buy and to the point that it seems you're being manipulated to buy. I asked multiple times if they had any used Lincoln mkz from 2013 on and the sales rep told me no, only to find out they had two hidden in the lot after the purchase. I was told it had heated steering wheel as well. I felt excited at the time and they used that to their advantage to pressure me to buy. They even made it sound like i was getting a good deal, only to find out i could've gotten a used car or even new one for a lot less. I have considered legal action buy in the end may just return the car and take the credit hit for a few years than give money to a greedy dealership. I liked where Lincoln and ford is going but the sales experience as me looking else where to buy. Never buy here, look at other dealerships and you'll pay a whole lot less.

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Recommend Dealer
No
Employees Worked With
Jessie
December 06, 2011

"Bought a new escape , was the most simple transaction..."

- leishamm

Bought a new escape , was the most simple transaction ever. Had shopped other stores and did not receive the quality of service anywhere compared to them. Go in regular for lifetime oil change and they take great care of me

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Recommend Dealer
Yes
Employees Worked With
all were great cant rember name, sorry
January 03, 2011

"Since we were expecting a baby in a few months, we..."

- chrisren1234

Since we were expecting a baby in a few months, we decided to purchase a safe, reliable crossover SUV. We decided to go with the Edge after test driving several different makes models. We wanted a new vehicle so that we were sure we weren't inheriting the previous owner's issues. Here are the things we were not happy with: 1. Poor selection on the lot 2. The “new” Edge they found for us supposedly 150 miles away came to us with 1200 miles on it 3. The “new” Edge came to us filthy dirty, with scratches a dent and sticky purple goo (probably from a popsicle) in the back seat/floor 4. We had issues after several oil changes from this dealership: after one, the windshield wiper squirters no longer worked, after the other, the power train light came on. (they did resolve both issues but, makes me wonder what else is going to go wrong due to their negligence) 5. Car has other warranty issues they the service department can never reproduce (breaks and transmission related). I’m considering bringing the car to an independent auto mechanic to have it checked out. All in all, their staff is not friendly, you have to haggle hard to even get a somewhat decent price, the customer service leaves much to be desired and their technical service is alarming. I would definitely NOT recommend Town Ford!

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Recommend Dealer
No
Employees Worked With
several...most of the employees there in 2008
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