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Towne Hyundai

Denville, NJ

4.3
1,415 Reviews

3170 Route 10

Denville, NJ

07834

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Showing 1,415 reviews

May 23, 2023

I was very happy with the sales staff. I felt like they were fair and reasonable. More

by Nicole.Gunning
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antoine Gratz
May 23, 2023 -

Towne Hyundai responded

Thank you for your feedback! We appreciate your kind words.

February 22, 2023

service dept is full of fraud told me I desperately needed brakes on a visit for a recall issue ...took it to Mavis...they told me I have 70.percent brakes left and no way they were gonna change them . More

by cbkppchiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
Feb 23, 2023 -

Towne Hyundai responded

We are unable to locate you in our system and would like to speak with you right away regarding this matter. Please call the Service Manager, Ernie Dix, at 973-366-7777 ext 234. We would like to invite you to the dealership to inspect the vehicle together and review all findings. We take all feedback very seriously and hope to hear from you soon.

Feb 23, 2023 -

cbkppchiro responded

i am in definity in your systen and unwillinging to give my specifics in a public forum but i was put in touch with service manager,a women, that suggested i bring the car back for further inspection.. it was a silver hyundai tuscon 2020 ultimate in for a recalled item...im sure she would remember this coversation unless it is pervasive and there are just too many of these occurences to narrow down ...very dissapointing...

January 20, 2023

Great sales experience with Sofia and Joseph Ippolito. Purchased a 2022 Hyundai Elantra SEL. Great car and more advanced than my old 2010 Elantra that went 329,000mi. before the transmission failed. More

by pkally2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia Ippolito , Joe Ippolito
Jan 20, 2023 -

Towne Hyundai responded

It's so nice to hear that Sofia and Joseph Ippolito were very helpful and you're pleased with everything. Congratulations on your new 2022 Hyundai Elantra SEL.

Jan 20, 2023 -

pkally2003 responded

The 2022 Elantra SEL is a dream to drive. Lovin It.

January 03, 2023

Steven was very helpful while we were searching for the car and was clear and explained everything. He made time to answer all the questions we had about everything. More

by Bimal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Sanabria
Jan 03, 2023 -

Towne Hyundai responded

Thank you for sharing your kind remarks for Steven. It's wonderful to hear that he was able to answer your questions and you're pleased with everything. Thanks again!

January 03, 2023

We enjoyed working with Leslie on the leasing of our Tucson. She was very informed and good at communicating with us. We’re very happy with her and the car! More

by Duewil2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie
Jan 03, 2023 -

Towne Hyundai responded

It's really great to hear that Leslie was helpful with your leasing experience and you appreciated her great communication skills as well. Congratulations on your new Tucson!

December 20, 2022

Excellent service . Jake in service addressed all of my concerns. Waiting area clean and comfortable. More

by edolsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 20, 2022 -

Towne Hyundai responded

Thank you for telling us that Jake provided you with excellent service and he was able to address all of your concerns. We're so glad to hear that you appreciated our clean and comfortable waiting room as well. Thanks again!

December 11, 2022

The sale price on the advertised vehicle wasn't bad. But they try to make it up by giving you an insulting offer on your trade. Even if it is a 2022 hyundai bought from them six months earlier. They wo More

by 75phoenixx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken from internet sales
November 09, 2022

Upfront pricing with no haggling. Friendly sales people. Only grievance was that they were unable to give me clear guidance on the federal tax credit regarding the electric vehicle. More

by drnemerofsky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Hakim
Nov 09, 2022 -

Towne Hyundai responded

It's very nice to hear that our team was friendly and thanks for sharing your feedback.

November 04, 2022

Ubaldo did a great job, first-time, this time, every time, as he always does. First class in every way. I was very happy with all the service it was really special. I will definitely keep coming back, h More

by Edmund Mills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo, Joe Ippolito
Nov 04, 2022 -

Towne Hyundai responded

It's really great to hear that Ubaldo was so helpful with your needs and you're are pleased with everything. Thanks so much for your kind remarks.

October 03, 2022

Ubaldo is the great He answers all my questions Very helpful I would recommend him to anyone More

by Gert0451
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ubaldo
Oct 04, 2022 -

Towne Hyundai responded

We're so glad to know that Ubaldo is great, and he was able to answer all of your questions. Thanks for sharing your terrific recommendation as well.