I felt used and lied to; wasted valuable time
I viewed a used Audi A6 on Friday, told Matt the salesman I really liked the car and would be bringing my used Mercedes in for a trade estimate the ne
I viewed a used Audi A6 on Friday, told Matt the salesman I really liked the car and would be bringing my used Mercedes in for a trade estimate the next day, Sat, and then we would make a deal. Unfortunately, when I came by with my car, and after they appraised my Mercedes (as I sat for twenty minutes) the salesman Matt came over to tell me the bad news, that they had already sold the car I wanted earlier that day, but the good news was they had just taken in a trade and could offer me a slightly newer A6 for what I thought was an attractive price. Loving the model and the price and hoping to purchase something for my wife before Christmas I parked my anger at not even been given a call before I wasted a Saturday afternoon on a car that was already sold, so said I would see the second car and that I would have to bring my wife over because the seats were brown rather than grey and I wasn't sure she would go for that. So I dragged my wife over to the dealership Monday evening after a long night and day of work, (she is a physician), took a test ride, listened to the same sales pitch, now to my wife, and then we sit down to talk over price and he tells us..... its going to be a thousand more than he told me just hours earlier on the phone! Can you believe it a bait and switch, after already pulling the other car out from under me without even a call. I told my brother in law, a CEO who loves audi's this story and his response was,...'Was this an Audi dealership!? Sounds more like a corner used car huckster." I couldn't agree more! So thats how this place does business, high end business. I have informed my wife to spread the word to her colleagues at the hospital to steer clear of this place and I have asked my son and daughter, who are also physicians, just getting started, to tell there young up and coming colleagues to not to waste their time here either. And I am telling all you out there, who have the means for an expensive auto and want to be treated with the respect that deserves. GO TO ANOTHER DEALERSHIP..