We went to Toyota 101 for 2 reasons: see what the story is for the Corolla shortage, and see a used Mini Cooper. We bought the Mini! Castulo met us upon arrival and we received fantastic customer service! His professionalism was of a well-seasoned representative of a car dealer that does not push a hard sell. We learned later he is 20 years young and that made the whole experience even better because his focus was on us - listening to us, answering our questions, admitting he was not totally familiar with Minis (can’t blame him, we were at a Toyota dealer), and even doing a little research for us. We would definitely buy another car from him!