Toyota Carlsbad

Henry test-drove several vehicles with us, answered all our questions without hesitation or "spin," and was most helpful throughout the process of this purchase. I would send any of my friends or family to our questions without hesitation or "spin," and was most helpful throughout the process of this purchase. I would send any of my friends or family to him without hesitation whenever they are in the market for a new vehicle. Thanks for a terrific purchase experience! More

We can barely express our sincere appreciation in all that Lisa De Bruzzi did for us recently (6-23-12) from our experience at Toyota Carlsbad. We are both absolutely overwhelmed with excitment. We wen that Lisa De Bruzzi did for us recently (6-23-12) from our experience at Toyota Carlsbad. We are both absolutely overwhelmed with excitment. We went in to trade my 2003 Mercedes (our only car)in for a Rav 4 :)...I had been wanting one for my 3 grandchildren, shopping and of course our large furry dog Sedona. We never imagined that Lisa would help make it possible that John would also beable to get the Tacoma truck he so longed for for his work...I truly believe prayers and dreams do come true! Lisa's devotion to the company and her clients is a special gift, not to mention her enthusiasm and personality! It was such a pleasure to work with her, and we will definitely be referring our friends and family to Lisa De Bruzzi and Toyota Carlsbad! In addition our experience with the finance department was just has friendly and comfortable. We truly felt like family from the moment we walked onto the lot, till we drove away in our cars. Thank you Lisa & Toyota Carlsbad! More

I met with my initial salesperson for several hours, not making progress and finally asked for my keys back, I was finished, there would be no deal. Scott Busby entered the picture, he had sold my daughter making progress and finally asked for my keys back, I was finished, there would be no deal. Scott Busby entered the picture, he had sold my daughter a car the day before and her experience had been great. He came in with a smile, I'm sure trying to save the deal, but willing to negotiate. His attitude towards a difficult process was professional,calm and,yes, he did save the deal. My initial salesperson would not even present offers, her answer was a flat NO. Scott told us if you don't ask, you can't possibly get. My daughter and I left Carlsbad Toyota with 2 Prius', feeling good about the deals we had struck. More

First, let me say I ended up in Carlsbad after a terrible experience at Irvine Power Toyota. I went there with the thinking that it was close by, and also thinking that all Toyoto dealerships were the same. experience at Irvine Power Toyota. I went there with the thinking that it was close by, and also thinking that all Toyoto dealerships were the same. Not so. After four hours at Irvine, the manager didn't think I was a serious buyer, so he would not get the car on to the lot that I wanted Prius C1(it was in storage)without me signing buying paperwork! Umm what?! Sign to buy a car I have never seen or driven?? I was so insulted, and in a hurry to get a new car that I left. The next day I went to Carlsbad, long drive for me, but very worth it. My dealer Scott Busby listened to my situation, tiny tiny tiny budget, and of course I wanted the world:) we haggled for three hours. But every minute he was patient, flexible, and above all; as a girl by myself, he never treated me like a sucker. I got my car, s smokiing deal,and I met a dealer that I will personally recommend to everyone that is looking for a Yoyota. Scott- you're a cool car dealer. However; the story gets better. I got mine on 4/20/12. My mom and I went back the next day 4/21/12 and she got hers. So Toyoto Carlsbad, you have gained two loyal customers for life. Note to dealerships that don't treat car buyers properly, learn from the folks at Casrlsbad. A good recommendation can make people drive further, and bring friends and family. Thanks Carlsbad, you made a mom and daughter really happy.I don't know plural for Prius, Prui??? but we are a money saving prui family now! More

Thanks to Scott our new car purchase was smooth and stressfree!He thought of every detail and made sure everything promised was delivered. Thank You Scott! stressfree!He thought of every detail and made sure everything promised was delivered. Thank You Scott! More

first oil change left my seat smelling like whoever moved my car. strong personal odor embedded for the next day. second oil change: for some unexplainable reason, a large dollop of grease was left on center my car. strong personal odor embedded for the next day. second oil change: for some unexplainable reason, a large dollop of grease was left on center armrest. not even smeared, it looked like the goop was just squeezed onto the fabric. no work was scheduled for the interior. will not be returning for any service. i thought that the popularity of this location meant better work, turns out, they handle the volume with haste and carelessness. More

Jana Leopard exceeded my expectations of service by going above and beyond the call of duty to ensure my issues were attended to and resolved. I will go back to Ms. Leopard every time I need my Toyota servi above and beyond the call of duty to ensure my issues were attended to and resolved. I will go back to Ms. Leopard every time I need my Toyota serviced! More

Ghassan Asfour is one of the finest salespersons available. After having a terrible experience at the Toyota dealership of Santa Monica, I returned to the Carlsbad dealership. Ghassan expedited the available. After having a terrible experience at the Toyota dealership of Santa Monica, I returned to the Carlsbad dealership. Ghassan expedited the lease of my new car and I was in and out of the dealership in under 3 hours. I highly recommend Ghassan at Toyota Carlsbad and will return to him again and again. More

Alex Ordonez was very friendly and helpful from the time he met us in the lot, showing us the different colors of the Camrys. The purchase process was very smooth and with no pressure. I highly recommend he met us in the lot, showing us the different colors of the Camrys. The purchase process was very smooth and with no pressure. I highly recommend this dealer and would do business there again over other Toyota dealers in the area. More

Thanks Scott, great knowledge and experience. I appreciate the honesty and hard work, you went from something I couldn't afford to hitting it right on the spot, with the same truck. Thanks alot, ag appreciate the honesty and hard work, you went from something I couldn't afford to hitting it right on the spot, with the same truck. Thanks alot, again!! More