Toyota West
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 1,695 reviews
Our first visit for 5000 mile service, Our helper was Chris Frey, he was amazing answered of your many questions very kindly and patiently. Chris Frey, he was amazing answered of your many questions very kindly and patiently. More
Excellent service getting oil changed and brakes replaced at Toyota West. They kept me updated and I was able to use my coupon. Thank you Rowland. at Toyota West. They kept me updated and I was able to use my coupon. Thank you Rowland. More
Always cheerful, courteous and helpful . They always patiently answer my many questions. I highly recommend this dealership for sales and service. They always patiently answer my many questions. I highly recommend this dealership for sales and service. More
I recently had an amazing experience with AL, a Toyota West salesman. He was exceptionally kind, ensuring I got the best financial deal and the features I wanted. His dedication stood out as he went above West salesman. He was exceptionally kind, ensuring I got the best financial deal and the features I wanted. His dedication stood out as he went above and beyond, even staying late to finalize the details. Thanks to AL's expertise and commitment, I drove off in my dream Toyota Tacoma with a smile. Highly recommend! More
Phillip Erwin is the salesman to see if you want honesty, transparency, and a great deal. He made the process easy compared to other dealers. Highly recommended. transparency, and a great deal. He made the process easy compared to other dealers. Highly recommended. More
Excellent experience! Shannon, my salesman, was extremely helpful and kind. I never felt as if I was being pressured, there were no dealership pricing “games”, the communi Shannon, my salesman, was extremely helpful and kind. I never felt as if I was being pressured, there were no dealership pricing “games”, the communication was clear and I felt my salesman heard my needs and made sure I was comfortable with the car and deal. The car was a fabulous price and my trade in was seamless with a very fair offer. This car buying experience was the best I have ever had in a dealership. I was extremely impressed with Shannon and Germain with this car purchase. More