Toyota of Braintree - Service Center

Quality service I dealt with Paula in the service department.Paula took care of everything the excellent customer service that I always get in the service department I dealt with Paula in the service department.Paula took care of everything the excellent customer service that I always get in the service department from Paula especially is one of the reasons that I would not take my truck anywhere else. Thanks Bill D. More

Jethro is the best, he will tell you what's really needed for service. Brought my Sienna in before a long roadtrip and advised me what services are really needed. very honest for service. Brought my Sienna in before a long roadtrip and advised me what services are really needed. very honest More

OutstandingJust had a emergency service in and out with Outstanding Just had a emergency service in and out with no previous appointment in one hour Thanks best dealership Toyota. Great Toyota dealer than Outstanding Just had a emergency service in and out with no previous appointment in one hour Thanks best dealership Toyota. Great Toyota dealer thanks tjr More

This was my first visit. Kendall in Service treated me like a very valued customer. Good communication and follow up. Karl the shuttle driver was also very personable and punctual. Very satisfied! Great d like a very valued customer. Good communication and follow up. Karl the shuttle driver was also very personable and punctual. Very satisfied! Great dealership! More

Not really happy He rotates 4 tires without asking me then charge it $32 I plan to do it after oil change in Sullivan tire in Braintree for free because I changed 4 t He rotates 4 tires without asking me then charge it $32 I plan to do it after oil change in Sullivan tire in Braintree for free because I changed 4 tires from them every 5000 miles It is not big deal with $32 but I do not like to do anything without asking then charge to customer. I talked to him then he told me he did it because he does not see any tiers rotation in the file. He does not know I do it in Sullivan tires in Braintree I hope your Dealer does not do it to me and anyone else in the future. NOBODY like with that kind of service Otherwise,Everything is OK More

Ashok is the best service writer at Toyota of Braintree. He is honest, professional, personable and a pleasure to work with. Thank you for your top customer service. Vanessa Sclafani He is honest, professional, personable and a pleasure to work with. Thank you for your top customer service. Vanessa Sclafani More

Very satisfied experience with Paula I am writing to offer high praise for Paula. I have been working with > her for a number of years and she is always efficient, knowledgeable, > trus I am writing to offer high praise for Paula. I have been working with > her for a number of years and she is always efficient, knowledgeable, > trustworthy, and honest. As I said to her in a thank you card which I > gave her yesterday to express my gratitude to her, I would seriously > consider making my next vehicle purchase a Toyota just so that I can > keep working with people like her! > More

Excellent dealership Completely satisfied long-term customer. Kudos to Paula Cashman for her outstanding Customer Service.....always goes far and above the norm. I alwa Completely satisfied long-term customer. Kudos to Paula Cashman for her outstanding Customer Service.....always goes far and above the norm. I always leave smiling!! More

Paula was on top of my vehicle issue and even had the top technician speak with me. The technician went through the car to check out the issue. Great service technician speak with me. The technician went through the car to check out the issue. Great service More

air bag recall/replacement Thank you Toyota of Braintree. I received excellent costumer service yesterday, 10/30/19, as soon as I pulled in the service center. The clerk was Thank you Toyota of Braintree. I received excellent costumer service yesterday, 10/30/19, as soon as I pulled in the service center. The clerk was very nice, greeted me, took down my information and escorted me into the dealership to wait for a service person. Everyone was great and I had my car back in 45 minutes. Thanks again, Eleni K. More