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Safro Toyota - Service Center

Brookfield, WI

4.9
572 Reviews

572 Reviews of Safro Toyota - Service Center

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April 10, 2024

My rating is for my service agent Daniel Erickson. I would give him 5 stars. Since my agent of many years left, I have been tossed around to various service agents. Tony was my agent (I liked him) but More

by Maynard
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
Apr 12, 2024 -

Toyota of Brookfield responded

Thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

April 09, 2024

Daniel Erickson gave us OUTSTANDING service. Rodents chewed through the wiring, needed a tow. The towing company he recommended came within an hour. He gave us fair and accurate estimates on nee More

by Lynn and Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg the shuttle driver was great.
Apr 11, 2024 -

Toyota of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

April 08, 2024

This dealership is wonderful. From buying a car here and to continued service, Toyota of brookfield has been one the best dealership experiences I have ever had. Shoutout to the s More

by ToyotaEnjoyer24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Forsmo
Apr 10, 2024 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2024

I needed my 4 runner repaired unexpectedly. The service manager Daniel Erickson did the best to get it repaired in a timely maner even though there was a shortage of transmissions from Toyota. More

by Destueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

April 05, 2024

I prefer doing business with Toyota of Brookfield due to their exceptIonal Customer service, This visit Daniel Erickson was courteous, professional, and accommodating! He was very knowledgeable and offered More

by tlee2253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Toyota of Brookfield responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

April 01, 2024

This was a great experience from the start. everything went perfect. The work was completed in a timely manner. More

by G60_josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Apr 04, 2024 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Safe travels!

March 29, 2024

I had Taven and he was very patient. He let me know everything about my car and kept me updated. He even came out to the shop on his day off to make sure I was set. Highly recommended More

by Mika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taven Putnins
Mar 31, 2024 -

Toyota of Brookfield responded

Hi Mika, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 29, 2024

Daniel Erickson was very helpful in determining and explaining my service needs for the RAV4. More

by Uwbadgerdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Toyota of Brookfield responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 29, 2024

I have been treated very well. Everything has been professionally so far. Really looking forward to servicing our vechice here. Thank you More

by Mpimentel183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 29, 2024

Fast friendly and professional. Waiting area was pleasant and coffee machine was appreciated . The end More

by dhjschuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley
Mar 31, 2024 -

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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