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Toyota of Cleveland

McDonald, TN

5.0
4,495 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,495 reviews

April 16, 2024

The salesman, Austin Owens, was wonderful and very helpful. Also, Justin Goodner, Finance Manager was very thorough, helpful, and great! More

by PSC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Toyota of Cleveland responded

We're delighted to know that our team, including Austin and Justin, provided you with a wonderful experience at Toyota of Cleveland. Thank you for your kind words!

April 16, 2024

I was happy with my experience and the people who i worked with were friendly and considerate. More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Toyota of Cleveland responded

Thank you for coming to Toyota of Cleveland, Ben! We hope to assist you again!

April 15, 2024

My experience with Tyler Gibson was fantastic. He was attentive and knew his product. Overall it was a great procedure. More

by bobbi3862
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Toyota of Cleveland responded

We're glad to know that Tyler provided you with such a fantastic experience at Toyota of Cleveland. Thanks for the positive feedback and we hope to see you again soon!

April 13, 2024

THE MOST KNOWLEDGEABLE AND FRIENDLY PLACE I HAVE EVER BEEN. FROM THE SALES REP TO THE FINANCE DEPTMENT IT WAS SUPER More

by egmc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Toyota of Cleveland responded

We're delighted to know you had a great experience with our sales and finance teams at Toyota of Cleveland! Thank you for choosing us! We'll see you next time. Safe travels!

April 11, 2024

Great experience. Kenny delivered on everything exactly as discussed! Looking forward to great service and possible future purchases. More

by marcthomas00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Toyota of Cleveland responded

Marc, thanks so much for the review! We're thrilled to hear that Kenny provided you with an excellent experience here at Toyota of Cleveland and we look forward to assisting you with any future sales & service needs you may have. Take care!

April 11, 2024

Very helpful and friendly. Had a great conversation with me and my friend while waiting on paper work to be filled out and very well spoken. Would recommend anyone looking for More

by Andre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Timberlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Toyota of Cleveland responded

Andre, we're glad to know you had a positive experience at Toyota of Cleveland. Thanks for recommending us and sharing your feedback!

April 10, 2024

Attention is always promptly given and considerations kindly addressed. I am happy for my Toyota to receive service here. More

by bauere
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your service needs! We appreciate your support and look forward to your next visit!

April 10, 2024

While I have never been able to but a vehicle without some frustration with the dealership process this far better than some previous experiences. Fortunately, I hooked up with Kenny a seasoned salesman More

by DMS
Recommend Dealer
Yes
Employees Worked With
Mike Covington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Toyota of Cleveland responded

We're glad to know that your experience with our seasoned sales team at Toyota of Cleveland was a satisfying one. It's great to see you were given the time and space needed for such an important decision. Thanks for choosing us, we appreciate it!

April 10, 2024

Kenny and Justice were fantastic. Up front about everything. Made sure to take the time and understand what I wanted and what I was looking for. I'll be buying another vehicle from th More

by Drew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Toyota of Cleveland responded

Drew, it's great to know that Kenny and Justice were able to assist you in finding the right vehicle at Toyota of Cleveland. We look forward to seeing you again for your next purchase!

April 08, 2024

I have had nothing but a positive experience every time I have visited Toyota of Cleveland. Salespeople listen to your expectations in a vehicle and are not at all pushy. Demetrius was especially helpful in More

by Lisa
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley
Apr 08, 2024 -

Toyota of Cleveland responded

Lisa, we're so glad to know you've had positive experiences with us at Toyota of Cleveland. It's great that Demetrius and Crystal were able to assist in finding the right vehicle for you! We appreciate your kind words and look forward to seeing you again soon.