Toyota of Des Moines

Excellent service department Work was explained properly by service manager. Service work completed in a timely manner. Comfortable waiting area. Scheduling the appointment online Work was explained properly by service manager. Service work completed in a timely manner. Comfortable waiting area. Scheduling the appointment online was easy. Have yet to be dissatisfied with any service appointment over the last 5 years. More

Excellent, Totally using dealer again! Great service. Our sales man wasn't pushy. Didn't ask for a phone number or contact info at our first visit. I knew he wouldn't be pushy like a lot of Great service. Our sales man wasn't pushy. Didn't ask for a phone number or contact info at our first visit. I knew he wouldn't be pushy like a lot of other car salesmen. Love my new Tundra More

Amazing I had an amazing experience! Roland was my rep and he was absolutely amazing. Even between a family emergency he was still able to complete my sale an I had an amazing experience! Roland was my rep and he was absolutely amazing. Even between a family emergency he was still able to complete my sale and be there for me! My financial rep was incredible too! More

Excellent Service Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. More

Excellence rules here! From the purchase of my Camry to the service that I receive, excellence is the rule. I can always count on Service Manager, Ian Davis, to service my c From the purchase of my Camry to the service that I receive, excellence is the rule. I can always count on Service Manager, Ian Davis, to service my car with the best of care. That is why I have bought my last 7 cars at Toyota of Des Moines. More

Love our Avalon We have leased numerous style vehicles from Toyota and fell in love with the Avalon. Thank you Scott once again. Purchased with ease and the reassu We have leased numerous style vehicles from Toyota and fell in love with the Avalon. Thank you Scott once again. Purchased with ease and the reassurance More

Everything was fine as it always is. However. I will admit I was disappointed to find out that the nail in my tire was not covered by the road hazzard warranty that came with my tires. I bought s I will admit I was disappointed to find out that the nail in my tire was not covered by the road hazzard warranty that came with my tires. I bought specifically from Toyota of Des Moines because they would be able to handle any warranty issues on-site while I was getting my vehicle serviced. It turns out the warranty only covers catastrophic damage when the entire tire needs replacing. I'll chalk this one up to my failure to read the small print and not understand that a nail picked up from the road (I'd call it a hazzard) isn't technically a hazzard. I'll buy tires elsewhere next time for a lot less and get the same service. Disappointed in Toyota of Des Moines for the first time - I should only give 4 stars. More

Purchase of new Toyota Camry Reasonable deal on purchase price and amount allowed for trade in. Excellent service when brought car back to add items purchased with car. Service Reasonable deal on purchase price and amount allowed for trade in. Excellent service when brought car back to add items purchased with car. Service time was less than estimated. Received several calls enquiring about my satisfaction with car /service, which was very good. More

New vehicle purchase We were able to work with two great salesmen and they helped us compare vehicles and options which enabled us to make the right decision for us and ou We were able to work with two great salesmen and they helped us compare vehicles and options which enabled us to make the right decision for us and our needs! More