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Toyota of Des Moines

Grimes, IA

4.7
6,840 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,840 reviews

July 18, 2019

part available so installed I was pleased today. I did talk specifically to the person who made my appointment about the reason for scheduling. I should have asked to speak to a More

by DDG
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jul 19, 2019 -

Toyota of Des Moines responded

Thank you for the review! We are happy to hear of your positive experience with our service and parts department. Let us know if there's anything else we can do to help!

July 17, 2019

Oil change and tire rotation I was in and out in about 1/2 an hour. Good service. Toyota gives good value. I can't say as much for having to duck around all the street repair to a More

by KEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Jul 17, 2019 -

Toyota of Des Moines responded

At Toyota of Des Moines, we value customer service and efficiency. We are very glad that you had a positive experience and were able to get in and out in such little time. Be sure to come back if you need any additional work done.

July 17, 2019

Friendly, Efficient, Competent Service Every member of the service team whom I encountered was friendly and helpful. The work (150,000-mile checkup) was completed in a bit less time than t More

by Iowa Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
Jul 17, 2019 -

Toyota of Des Moines responded

Thanks for the great review! At Toyota of Des Moines, our customers are more than just numbers. We pride ourselves in service and transparency to get the job done right. If you need any additional work on your vehicle, be sure to stop by the dealership.

July 16, 2019

Great Service Team The service area did the repair fast, the people were friendly and the job was done correctly the first time. I really like the free car wash certifi More

by cathy7704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what service tech I had
Jul 17, 2019 -

Toyota of Des Moines responded

Cathy, thanks for the great review! Our service department is filled with knowledgeable and experienced employees who take their job seriously. They pride themselves in service and are always glad to deliver! Be sure to come back to Toyota of Des Moines if you need any additional services.

July 15, 2019

Efficient, courteous, very fair trade in. We said what we wanted to look at, wasn't pressured to buy something else, got a very good price for our trade in. Have dealt with Steve in the past a More

by Bauwil#15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenna Bjorland
Jul 17, 2019 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! At our dealership we greatly value customer service and are glad that your trade-in went smoothly and was an overall positive experience. If you have any additional automotive needs, be sure to stop by the dealership!

July 14, 2019

Very pleased with first experience at leasing a new car. We were looking for a used car to purchase but were delighted to find that we could, instead, lease a new RAV4 that far surpassed our expectations, an More

by Marv P
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Hickenbottom
Jul 15, 2019 -

Toyota of Des Moines responded

Thank you for your review, Marv! We're glad you had an excellent experience with us and that we could help you find a great new car with the RAV4. We look forward to seeing you again at your first service appointment!

July 14, 2019

Over and above Eric Cornelison was prompt, courteous,not pushy. He ensured that the vehicle was ready ahead of time (new trade-in) for early pick up. Thanks! More

by Morisan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon , Marcy Davis
Jul 15, 2019 -

Toyota of Des Moines responded

Thank you for your review! We are glad to hear that Eric and out team provided excellent customer service. We look forward to seeing you again at your first service appointment and congratulations on your purchase!

July 13, 2019

Easiest car buying experience I ever had No hassles and no pressure. Got the vehicle I wanted at a fair price. Excellent customer service. Steve was great to work with andno pressure More

by Dance with the Dragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis, Miles Black
Jul 15, 2019 -

Toyota of Des Moines responded

Thank you for your rating and feedback! We're happy to hear that you had a great buying experience with Steve and our whole team. We look forward to working with you again soon and congratulations on your new vehicle!

July 13, 2019

Best car buying experience! I bought my new Highlander almost two years ago from JR. He made the process so easy and stress free. No pressure and and answered all my questions. I More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Hickenbottom
Jul 15, 2019 -

Toyota of Des Moines responded

Thank you for the review! We're glad to hear you had a great buying experience with JR and that we continue to meet your expectations for excellent service. We look forward to seeing you again soon!

July 12, 2019

Great job! We have had an excellent experience each time we have come to Toyota of Des Moines! I wish I could tell you all the names of the people who have help More

by Mrs haag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Jul 15, 2019 -

Toyota of Des Moines responded

Thank you for your review! We are happy to hear that we continue to meet your expectations of excellent service. We look forward to seeing you again soon!

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