Toyota of Des Moines

Extremely friendly and simple I had a great experience here. Steve Henigan was both professional and funny-also, very patient. He explained a lot to me and walked me through the c I had a great experience here. Steve Henigan was both professional and funny-also, very patient. He explained a lot to me and walked me through the car. When I had to sign for the car it was quick and easy. It honestly took longer than it would have because I enjoyed talking with Marcy so much. JD then did a very thorough walkthrough when I came back to get the car, so I felt pretty comfortable driving off with it. He was also very funny and personable. I felt more like I was going to a family owned shop than a dealership, which is awesome. Highly recommend. More

Was a great expereince. Was very inpressed with everyone I dealt with.Dealing with the money part was the best expereince I ever had at a dealership.Thanks a lot. Was very inpressed with everyone I dealt with.Dealing with the money part was the best expereince I ever had at a dealership.Thanks a lot. More

5000 mile service I really appreciate the pick-up and drop off experience when service is needed. The people who pick up are pleasant and the making an appointment wa I really appreciate the pick-up and drop off experience when service is needed. The people who pick up are pleasant and the making an appointment was smooth. More

Routine service They were very thorough and explained what they did. They took me right away and didn’t have to wait long in the waiting room. The waiting area was c They were very thorough and explained what they did. They took me right away and didn’t have to wait long in the waiting room. The waiting area was clean More

Good service overall The work and communication with the servicing was good. Waited quite a while for a scheduled oil change. Woman at check-out desk was not friendly at The work and communication with the servicing was good. Waited quite a while for a scheduled oil change. Woman at check-out desk was not friendly at all. Otherwise no problems and good service. More

Trust This Dealer Toyota is top notch in sales and service. Always respectful and helpful. After buying a used car recently and key fob battery going dead I drove to Toyota is top notch in sales and service. Always respectful and helpful. After buying a used car recently and key fob battery going dead I drove to dealer and they quickly replaced battery in the key fob for me. Sales person also called me after the sale to see if I had any additional questions and to call him if I had any. Bob sold me on the car but as he was in training the next day Erick completed the sale with me...Seemless transaction. Thanks Guys! More

Excellent dealership JR Hickenbottom was the salesperson, Jonathan Ewing who wrote up the purchase agreement and Miles who showed us various aspects of the car are all exc JR Hickenbottom was the salesperson, Jonathan Ewing who wrote up the purchase agreement and Miles who showed us various aspects of the car are all excellent employees. I would recommend this dealership to anyone. More

Steve is the best! We drove all the way from Iowa city to buy our Highlander from Steve and we can’t say enough good things about how he helped us out in purchasing a We drove all the way from Iowa city to buy our Highlander from Steve and we can’t say enough good things about how he helped us out in purchasing a new vehicle and the ease that he made it. More

Corolla 2016 I was coming in for a brand new Toyota Corolla and they had me just look at the certified ones and the perfect car had just came on the lot in time fo I was coming in for a brand new Toyota Corolla and they had me just look at the certified ones and the perfect car had just came on the lot in time for me to leave with it and I got a great deal More

Service was good! I have confidence in your staff in the service dept. I have used Toyota of Des Moines Service for years. I also appreciate Justin Madison’s dedicatio I have confidence in your staff in the service dept. I have used Toyota of Des Moines Service for years. I also appreciate Justin Madison’s dedication to service and customers needs. More