Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Toyota of Greenville - Service Center

Greenville, SC

5.0
69 Lifetime Reviews Review Dealership

69 Reviews of Toyota of Greenville - Service Center

Sort by
November 28, 2020

"Mike O’Leary is the best! Great personality, very sweet,..."

- Lil Lisa

Mike O’Leary is the best! Great personality, very sweet, outgoing and a hard worker! Toyota has an Awesome General Manager! Thank you so much for what you do!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dec 01, 2020 -

Toyota of Greenville responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

December 26, 2019

"Made an appointment Monday December 23 2019 to get my oil..."

- Dgreaty1

Made an appointment Monday December 23 2019 to get my oil changed after work . Drove up and got tremendous service from Brittany in service department ; was in and out in less time than i had anticipated .

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brittany in service department
Dec 31, 2019 -

Toyota of Greenville responded

Thank you for sharing your positive experience!

April 12, 2019

"Jason Hofmann five star face of the dealership"

- Hawk

Extra mile help from Jason Hofmann including dealing with some follow up items concerning my disappointment with car’s interior. Driving rain didn’t discourage him. Work done was on time and no cost brake check made me smile.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hofmann
Apr 18, 2019 -

Toyota of Greenville responded

Thank you for the great review of Toyota of Greenville. Your satisfaction is important to us, so I am pleased that Jason went the extra mile for you. We look forward to working with you again. Mike O'Leary, General Manager

November 07, 2018

"Basis oil change and tire rotation"

- Tundra Tomas

Excellent service for my Tundra and my wife's Camry. Both were bought at other Toyota dealerships because of pricing/trade in's. Toyota of Greenville's service department is excellent.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
Nov 08, 2018 -

Toyota of Greenville responded

Thank you for the great review of Toyota of Greenville. I am proud to hear that our team provided excellent service for both the Tundra and the Camry. We appreciate your customer loyalty and we look forward to serving you again in the future. Mike O'Leary, General Manager

November 05, 2018

"Great customer service "

- Rollanation

Brought my car in for a service campaign update and I was worried about a noise from the transmission and their technician was able to determine where and what is causing it. They corrected the problem and no worries. Thanks Toyota of Greenville!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sherwood
Nov 06, 2018 -

Toyota of Greenville responded

Thank you for your positive review of Toyota of Greenville. I am happy to hear that our team was able to determine your problems and repair your vehicle. If there is anything we can do for you in the future, please let us know. Mike O'Leary, General Manager

September 06, 2018

"Awesome! "

- Emily99

Long time customer. Michael made me a life time customer with his amazing service and help. Jeff was super salesman and the service department is hands down the best. Only place I will take my car for servicing. Ask for either Steven.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Wright, Steven Merritt and Steven (in service- don't know last name).
Sep 07, 2018 -

Toyota of Greenville responded

I am glad you enjoyed your experience at Toyota of Greenville. It gives me great pride to know that Michael provides amazing service and Jeff is super.. Please let us know in the future what we can do to assist you further. Mike O'Leary, General Manager

February 01, 2018

"Excellent Service"

- CustomerX

Sherwood Channell kept me informed of the progress made as my car was being worked on, and he patiently and thoroughly answered all of my questions. I appreciate the friendly and reliable service that he gives.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sherwood Channell
Feb 02, 2018 -

Toyota of Greenville responded

I am glad you enjoyed your experience at Toyota of Greenville. It gives me great pride to know that Sherwood kept you informed and was patient. Please let us know in the future what we can do to assist you further. Mike O'Leary, General Manager

October 24, 2017

"Ken Hodges Is Awesome"

- ewilliams

From the moment I arrived to the moment I left Ken made sure I was informed and about the status of my scheduled vehicle maintenance. I made an appointment online and was scheduled to see somebody else, but since they were not available I was helped by Ken. It's my first visit to this dealership as I am new to the area, but my car needed a much overdue brake/rotor change plus I went ahead and did tire/balance/rotate, oil change, battery replacement, spark plug replacement and fuel system cleaning. I told Ken that the wiper fluid was not coming out on the passenger side and had not been working for a little while and he said they would also look into that and see what they could do. Thankfully, they were able to easily fix it and did not charge me for that small repair, but beyond this Ken was just a great person to work with. I opted to stay at the dealership since I can easily work remotely and the full service took less time than I had anticipated so that was awesome. The car was fixed up like new and I am very satisfied with the results. Thanks to Ken I was also informed of a small recall that has subsequently been scheduled for repair this Saturday. Great service, great people. I will make it a point to come back for any future maintenance or repair.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ken Hodges
Oct 25, 2017 -

Toyota of Greenville responded

Thank you for your positive review of Toyota of Greenville. I am very pleased to hear that Ken was informative and a great person to work with. Thank you for your business and we look forward to working with you again in the future. Mike O'Leary, General Manager

July 27, 2017

"Service"

- EmeraldSheba

I went to Toyota of Greenville to have my car serviced. The ability to set up an appointment is convenient, and their waiting room is huge and has lots of amenities. It's nice to go and wait and not feel cramped and have lots of choices where to sit.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sherwood Channell
Jul 27, 2017 -

Toyota of Greenville responded

I am glad you enjoyed your experience at Toyota of Greenville. I am happy to hear that it was convenient to set up an appointment online and you appreciated our customer service amenities. Please let us know in the future what we can do to assist you further. Mike O'Leary, General Manager

June 28, 2017

"Ken Hodges"

- Chuck McLeod

I received a recall letter from Toyota. I made an appointment and took my Toyota to Toyota of Greenville for recall. Arrived at dealer about 25 min. early. Pulled into service area and met Mr. Hodges who appeared not interested in helping me, no how are you doing, no how may we help you. I explained to him that I came early for an appointment for a recall and asked him about how long would it take. Mr. Hodges stated to me it would be at least an hour to an hour and a half before they would even get to it. I asked him what good did it do to make an appointment and he stated that if I had not made an appointment it would be even longer. Mr. Hodges then stated to me "are you leaving the vehicle or not". I said I was leaving it, but would wait for it. He had nothing to say. I was frustrated to say the least and asked who his supervisor was and he indicated an office on the end in the service area, which had no one in it. Some other employee indicated to me that I could speak to another gentlemen in another office who I can not remember his name. I explain to this person the non- professional way that Mr. Hodges conducted himself. This gentlemen tried to help, but to late I was pissed off. I called to have my vehicle brought to me and I left. NO MORE TOYOTA OF GREENVILLE! I have since went to another Toyota Dealer and all was done to include oil change, front end alignment, and recheck of recall. All this was done within 1 hour and 15 min. of arrival with no appointment. I know this is not normal, but guess what, there was no jerk at the service desk! Mr. Hodges needs customer service training at the bare minimum.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ken Hodges
Jun 29, 2017 -

Toyota of Greenville responded

Thank you for taking the time to review our service department. Our service technicians strive to provide excellent experiences, so I regret to hear that you had a negative visit and have lost confidence in us. I would like the opportunity to earn your trust back. Please contact me at your convenience. Mike O’Leary, General Manager, 864-416-7994

1
...
1 - 10 of 69 results