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Toyota of Hackensack
Hackensack, NJ
4,008 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,008 reviews
Verified Customer
December 17, 2021
i have always been pleased with the service department. They are efficient, accurate and courteous. My only criticism is the lack of masks on the staff that actually meet with the customers. They are efficient, accurate and courteous. My only criticism is the lack of masks on the staff that actually meet with the customers. More
by BOB.A
December 17, 2021
I am truly thankful that Jon was the one who took care of me and answered all my questions politely,his suggestive skills played a vital part and his personality that depicts great customer service skills wa me and answered all my questions politely,his suggestive skills played a vital part and his personality that depicts great customer service skills was one that lead me choosing my corolla cross vehicle. Thank you Jon ,with all the follow ups and patience with providing me with the necessary information while i wait for my vehicle to arrive was exceptional and much appreciated, Thank you Jon More
by Gratemiltom
Employees Worked With
December 17, 2021
Organized, professional, on time. Very flexible to work with my busy schedule. I’m happy to keep coming here. with my busy schedule. I’m happy to keep coming here. More
by SEANWILLIS84
Employees Worked With
December 15, 2021
They resolved the issue immediately, and kept me updated throughout the process. I am very pleased with the services i have been provided, with both of my Toyotas. throughout the process. I am very pleased with the services i have been provided, with both of my Toyotas. More
by TOM@TOMLORENTZEN.COM
Employees Worked With
Joe H. 04264
December 14, 2021
Excellent service department with friendly, professional staff. Always explain services that may be needed in the future. staff. Always explain services that may be needed in the future. More
by EASTRENT
Employees Worked With
The service representative, Susana, was very friendly and explained everything in detail regarding the services performed.
