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Toyota of Hackensack
Hackensack, NJ
4,008 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,008 reviews
December 06, 2021
Totally satisfied with my experience. Well managed and well organized. Staff is good and supportive. well organized. Staff is good and supportive. More
by POOJAG1530
Verified CustomerEmployees Worked With
Other Employees :
Mary Green, ANGEL ALVAREZ
December 03, 2021
Very happy with the servicesComing all the way from Very happy with the services Coming all the way from BROOKLYN For the good people Very happy with the services Coming all the way from BROOKLYN For the good people More
by MANWITHTHEVAN
Employees Worked With
December 02, 2021
Excellent service all the time . Big thank you to Sam and bill Coll. Great experience bill Coll. Great experience More
by DENISEREED21
December 01, 2021
There was a mixup in my appt. And they fit me in and meeting my time requirement so I could pickup my grandson at daycare. Everyone was polite and pleasant. meeting my time requirement so I could pickup my grandson at daycare. Everyone was polite and pleasant. More
by peggy.rizzuto
Employees Worked With
December 01, 2021
Purchased my car (Rav4) at Toyota of Hackensack after reading good reviews on Yelp. My salesperson was Ana Meyers. She was great and made the purchase quite easy. I would use her again in the future. I h reading good reviews on Yelp. My salesperson was Ana Meyers. She was great and made the purchase quite easy. I would use her again in the future. I highly recommend her and ToH. Two words of advice before you purchase a new car (at any dealership). Dec 2021 - if your car is not on site it may take awhile(weeks to months) to be delivered. This was not a problem for me, was just extra excited when it arrived. The other advice involves trading a car in. Make sure to bring and examine your title. If you had any financing at time of purchase you may require a "lien release" form to accompany the title (it just says the car is fully paid.) It took over a month and a half for the incompetent clowns at Hyundai (not Toyota!) Financing to deliver a copy of the form. That was the most frustrating thing about an otherwise pain-free enjoyable car experience with Ana M. Oh, also she is a pretty lady... More
by BKRAV4Hybrid
Employees Worked With
December 01, 2021
Very professional and courteous, quality service. They communicate with the customers keeping them informed during the process of having car serviced. Great service. communicate with the customers keeping them informed during the process of having car serviced. Great service. More
by ESSENCE920
Employees Worked With
Service
December 01, 2021
The associate kept me informed of what service was needed and the service was performed in a timely fashion. and the service was performed in a timely fashion. More
by Brian H.
Employees Worked With
November 30, 2021
Wonderful experience with MIriam again! Second car I’ve leased from her. With the shortage going on, I didn’t think I’d get another car, let alone a great deal. Love my 5th camry. Toyota 4 life! leased from her. With the shortage going on, I didn’t think I’d get another car, let alone a great deal. Love my 5th camry. Toyota 4 life! More
by Debragargulio1
Employees Worked With
Miriam Shanken
