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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,011 Reviews

1,011 Reviews of Toyota of Hollywood - Service Center

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April 18, 2024

I previously mentioned that the gentleman that took care of us during the waiting period was excellent. He was multitasking and taking care of several people waiting. More

by Mfar78141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t recall his name but was at front desk.
Apr 18, 2024 -

Toyota of Hollywood FL responded

We're glad to know that our team member was able to provide excellent service while multitasking at Toyota of Hollywood. Thanks for sharing your positive experience!

April 18, 2024

They have great customer service very friendly. They answer all your questions you might have. More

by GARCIPAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris p
April 17, 2024

The service was on time. The service advisor was very good and explained everything to us. She was very helpful. More

by BSISTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Waugh
Apr 17, 2024 -

Toyota of Hollywood FL responded

We're glad to know that you had a timely and informative experience with our service advisor at Toyota of Hollywood. Thanks for your feedback, we appreciate it!

April 16, 2024

Going to get your car checked at the Dealership is like going to the doctors office because they take forever to just do a regular check up. In the other hand, Lacey was super nice, sweet and keeps the cus More

by PRETTYCHARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
Apr 17, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback and hope to have the opportunity to improve your wait time. We're glad to know Lacey was able to keep you informed during the process at Toyota of Hollywood! Thanks for sharing your experience with us.

April 16, 2024

Isaiah and his Mechanic team are always forthcoming and attentive to my automotive needs. They were able to identify and resolve the issue with. although The Repair job was costly, I am thankful to have a More

by fab501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Toyota of Hollywood FL responded

We're glad to know that Isaiah and our mechanic team at Toyota of Hollywood were able to help with your automotive needs. We understand repairs can be costly, but we always strive for trustworthy service. Thanks for the review!

April 15, 2024

Aliyah assistant manager was very helpful. Excellent customer service and she was very patient to explain the customer care plan for me. More

by MOLUVSYOU
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaliyah
Apr 15, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that our assistant manager, Aliyah was able to provide you with excellent service at Toyota of Hollywood. We always aim for clarity when explaining our customer care plans - thanks for the feedback!

April 15, 2024

They were fast, efficent, courteous and helpful. Services preformed were of high quantity, and I would use them again. More

by ANGLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Toyota of Hollywood FL responded

We're glad to know you found our service at Toyota of Hollywood efficient and courteous. Your feedback is appreciated, and we look forward to serving you again in the future!

April 15, 2024

it was great everything was completed. ..My service rep Danny was excellent.He explained everything to me .I had to replace my key More

by PJSTANLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Apr 15, 2024 -

Toyota of Hollywood FL responded

We're glad to know Danny provided excellent service and helped you with your key replacement at Toyota of Hollywood. Thanks for the positive feedback!

April 14, 2024

Service was good the service my service rep was rude and service person that park your cars was rude also More

by Hardge13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Toyota of Hollywood FL responded

We're sorry to read about your experience. We strive for excellent customer service, and it seems we fell short during your visit. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

April 14, 2024

All on time and very helpful , explain everything for you to understand. Good costumer service. More

by lizavortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Apr 15, 2024 -

Toyota of Hollywood FL responded

All of us at Toyota of Hollywood are happy to see this wonderful feedback! Thank you!

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