Toyota of Lancaster - Service Center

Good customer service and very kind explained all my questions with answers that I could understand not knowing very much about automobiles fast service easy check out. questions with answers that I could understand not knowing very much about automobiles fast service easy check out. More

Excellent service. Very efficient. Never keeps me waiting longer than expected.. Friendly people. There is service closer to my home but I like these people. Very efficient. Never keeps me waiting longer than expected.. Friendly people. There is service closer to my home but I like these people. More

The last service I did not have a good experience with my service, mejórenlo el servicio service, mejórenlo el servicio More

First thing is you get greeted by a person with a good smile and makes you feel trustworthy. Plus everybody inside is very nice great smiles and treat you with respect. I always seem to wait for my car an smile and makes you feel trustworthy. Plus everybody inside is very nice great smiles and treat you with respect. I always seem to wait for my car and they do fix it within a timely manner. More

Scheduling a service is easy, they usually call me to set up the appointments. All the service associates have great customer service skills. The waiting area is nice, clean and comfortable. up the appointments. All the service associates have great customer service skills. The waiting area is nice, clean and comfortable. More

I did have to wait hours for my service but I was taken care of. care of. More

Christian was the one that helped me find my 2023 Camry. He was very knowledgeable and patient and answered all of my questions - and he really went the extra mile for me. Lancaster Toyota should consider He was very knowledgeable and patient and answered all of my questions - and he really went the extra mile for me. Lancaster Toyota should consider him an asset to their dealership. I love my new car and recommend Lancaster Toyota (as well as Christian), highly. More

Over all I love Toyota, their service department needs improvement. I have found tools in my engine bay in the past. Service reps are great. improvement. I have found tools in my engine bay in the past. Service reps are great. More

Customer service is great polite very detailed with explaining what is going to happen on the day of appointment and the waiting time was accurate to the minute. Customer personnel kept us updated or explaining what is going to happen on the day of appointment and the waiting time was accurate to the minute. Customer personnel kept us updated or gave status of the our vehicle been serviced. Called us before doing any extra service to our vehicle for approval. Overall excellent service thanking for keeping our Toyota in excellent working condition. More

Joe did a great job getting my service expedited so we could make trip to Fresno to help our daughter finish moving in. could make trip to Fresno to help our daughter finish moving in. More