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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,957 Reviews

3,957 Reviews of Toyota of Lancaster - Service Center

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December 27, 2018

Quick service repair Stephanie S was great , nice , and got right to the problem , asked me if my car needed any other service . Very genuine and polite , and friendly More

by MICHELLEDCABALLERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
December 27, 2018

Service review I had a great experience at this location. It is always great to come this location. Max was great with customer service and very professional. Thank More

by JESSICACIBRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
December 27, 2018

maintance Service was great & fast!!& Stephanie was very professional called us as soon as the service was done, the only complaint we had was it would have be More

by VLREEVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
December 27, 2018

broken radio I was treated like family, everyone was knowledgeable and friendly. I didn't have to wait long for someone to come to help. thank you so much. More

by rrnavarete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez, Servive, David White, Teresa Caso
December 27, 2018

Lancaster Toyota Stinks I’ve had nothing but problems with this STINKING dealership. I will NEVER EVER buy from this dealership again. Many many problems...avoid this deale More

by MCS4561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Santiago
Jan 04, 2019 -

Toyota of Lancaster responded

Hello Again Marta, it is my pleasure to ensure that all your concerns are met during and after a visit with our staff. As always, please call me whenever you are scheduled to come in so that I may arrange to accompany you or help you in any way I can, Teresa Caso, 661-952-2103. Best Regards, Toyota of Lancaster

December 27, 2018

sterring wheel shake when I brake I was treated very nice Chanin was great she is my Advisor she is very knowledgeable and friendly she had everything check out by the service could n More

by LILSASSEY2004
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Martinez
December 27, 2018

Service Review I have 2 cars I take in to be serviced and I wouldn't go anywhere else. Chanin was great, always helpful and friendly. She took the time to review w More

by SDELGADOCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Martinez
December 26, 2018

Friendly and accommodating It was my first time coming to Toyota of Lancaster and I am very pleased with the service, Jorge the service rep was very helpful and accommodating go More

by csar022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez
December 26, 2018

Corolla En general son amables pero el servicio deja mucho que desear, acudí a reparar el mismo problema en el tablero de mi auto más de tres veces. More

by DIEGO13042010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge López , Arlette Canaan, Jose Martinez
Dec 26, 2018 -

Toyota of Lancaster responded

We understand your frustration, Diego but we need the vehicle to duplicate the concern to our technician. We have called and left several messages with you and we will continue to assist you with the service of your vehicle and hope that soon we can reach a resolution. Thank You, Toyota of Lancaster

December 23, 2018

Check up and oil change Great quick service. Very polite and understanding staff and the waiting area is very good. Tge service was done quickly. Thanks you for the great ser More

by Kevork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
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