Toyota of Longview

Toyota of Longview (Longview TX) gets 5 stars from me! Fast and friendly service, no deception or tricks, fair price and a great all-around experience! I would most definitely buy a car from them again. Fast and friendly service, no deception or tricks, fair price and a great all-around experience! I would most definitely buy a car from them again. A special shout out to Gus Papageorge in sales and Brian Scott in finance. More

Second Time purchasing from this dealership. Sierra has been hustling for the last 3 or so months to help me find a truck that fit my needs and wants. Smooth process. Well done. Sierra has been hustling for the last 3 or so months to help me find a truck that fit my needs and wants. Smooth process. Well done. More

Made a deal on a Camry....when the salesman showed me the payment, I thought it was a little high, so I asked him what the interest rate was and he said he had know idea, I would have to ask the "finance guy payment, I thought it was a little high, so I asked him what the interest rate was and he said he had know idea, I would have to ask the "finance guy". I declined all "add-ons" like maintenance and extended warranty packages since my payment was already higher than I thought it should have been. Got home and looked over the paper work and they had signed me up for a $3858 warranty package after I had explicitly told them I didn't want any of them. My payment is what they said it would be, so they had it included from the very beginning. More

I bought my 2021 Toyota Highlander there. The staff was so friendly and efficient. I would recommend Toyota of Longview to everyone. so friendly and efficient. I would recommend Toyota of Longview to everyone. More

Terrible service! My sister is handicapped and bought a new car from them and they refused to put the plates on when they came in. They told her to put them in her front window which was dumb because they new car from them and they refused to put the plates on when they came in. They told her to put them in her front window which was dumb because they slide off with every turn. Plus what place does not put the bracket on and plates when you purchase a new car from them? I think it was because they were lazy and just didn’t want to do it! More

***READ ENTIRE REVIEW***By far the most overrated ***READ ENTIRE REVIEW*** By far the most overrated dealership around. To be fair the purchasing process was pretty smooth, enough that we came back ***READ ENTIRE REVIEW*** By far the most overrated dealership around. To be fair the purchasing process was pretty smooth, enough that we came back for a second vehicle. The service department is another story. DO NOT FALL FOR PURCHASING ADDITIONAL SERVICING FROM THE DEALERSHIP. They make it seem so great a wonderful but all it is just problem after problem. Started with getting the synthetic oil changes from them. They were supposed to do an oil change every 10,000 miles and then a tire rotation and inspection every 5,000 (in between the oil changes). They messed up every time we brought it in. From small things like leaving all the stem caps off, to breaking the glove box (because it was locked and they forced it open and broke it) couldn't be proven so they wouldn't take credit for it but I know my wife takes care of her vehicles. Then they charge all of the first tire rotations in their system as oil changes so we ran out of oil changes early but had like 5 tire rotations remaining... (they should have ran out at the same time). Several other problems similar to the ones mentioned. Now, we are dealing the the "hassle free" tire replacement plan they hyped up and told us it will be so nice to have because of repairing tires they will replace them for anything even a nail in the tire... Tuesday I called to start the process and EVERY single service person was in a meeting (I talked to the parts department and they said they couldn't help and we had to wait). How do they not have 1 single person on stand by for a call? I understand department meetings but usually someone covers during that time. Nope, not them. When I FINALLY talked to someone it was pass the ordering time for the tire and will have to wait until Wednesday to order and it will be here Thursday. I called Wednesday and confirmed tire was ordered and it will arrive sometime after 11am on Thursday. Thursday is here and I get a call that it will now be Friday... The tire didn't make it today. Now I understand that they are not in charge of the shipping companies but dang make this right. As a company and with having soooo many problems you would think that even if they had to pocket out $200 dollars for a cheap tire until the new one finally arrives. Customer service seems worth it to me. I sure hope someone reads this review and questions their desire to use Toyota of Longview and it costs this company a lot more than $200 dollars for a tire. Please consider this before purchasing a vehicle from them and be prepared for problems. As the service manger told me on the phone, "That is just your opinion" and he is correct. but as a customer with 2 vehicles from Toyota of Longview this is real life experiences and an honest review. More

Dalton, my salesman, was very professional, patent, and informative. He treated me with respect. He made the shopping and buying experience easy and without drama. He also explained how to use the function informative. He treated me with respect. He made the shopping and buying experience easy and without drama. He also explained how to use the functions on the touchscreen. I am one happy Venza owner. More

DO NOT GET A CAR FROM HERE!!! RICK IS ALL ABOUT MONEY AND A xxxxTY SALESPERSON. THEY JUST WANT TO MAKE MONEY. THEY ARE NO GOOD! A xxxxTY SALESPERSON. THEY JUST WANT TO MAKE MONEY. THEY ARE NO GOOD! More

This is a horrible place of business. Rick the car salesman will tell you anything to get you in a car. Don’t buy from here salesman will tell you anything to get you in a car. Don’t buy from here More

WATCH OUT IF YOUR A LADY GOING BY YOURSELF THEY WILL TAKE ADVANTAGE OF YOU!! took advantage of me and put alot of pressure on me to buy a car that i freaking dont really enjoy having! Tried to return TAKE ADVANTAGE OF YOU!! took advantage of me and put alot of pressure on me to buy a car that i freaking dont really enjoy having! Tried to return it less than 24hrs and they lied to my face.. and told me they couldnt help me. After telling them i couldnt afford it. The manger named Jason told me to find another job and that he was sorry that he couldnt help me.. If your young and a lady dont go by yourself take someone with you! could at least gave me the option to exchange for a vehicle I like but no.. you will be scammed if you don't pay attention to the details and know what your doing. More