Toyota of Montgomery

Courteous and excellent service. The sales representative was attentive and willing to answer all of my many questions. If he didn't know the answer, he took time to find the answer. The sales representative was attentive and willing to answer all of my many questions. If he didn't know the answer, he took time to find the answer. After reviewing the many options available, I am very happy with my choice. More

Service experience I've never had a bad experience with this dealership. A big plus has been being able to drive in for 5,000 mile service check-ups without having an ap I've never had a bad experience with this dealership. A big plus has been being able to drive in for 5,000 mile service check-ups without having an appointment and being able to wait in a first class customer lounge until the service was completed. If anything out of the ordinary has to be done, I'm always consulted prior to any action being taken. Another big plus has been having free tire rotation because I purchased my tires through the dealership. The courtesy shuttle around town has been a welcome offering when I've wanted to complete an errand while waiting. Furthermore, I'm always impressed with the courtesy shown while I'm waiting in the lounge. An abundance of newspapers are available while a gracious hostess offers free bottled water and cookies. Large clean restrooms, two large-screen televisions, and several spacious seating areas add to the overall experience to make waiting both relaxing and comfortable. More

Very Enjoyable Purchase! We have purchased many vehicles in over 40 years of driving; however this truly had to be one of the best experiences! I know car sales associates are We have purchased many vehicles in over 40 years of driving; however this truly had to be one of the best experiences! I know car sales associates aren't normally rated high in life. It's quite obvious Reinhardt Toyota is working hard to change that perception! I was trying to purchase a vehicle and they were trying to sell me one. They listened to me and talked with me...not at me. I had the privilege of working with Rashaad. He was EXTREMELY patient. It took me two very long days looking at many, many vehicles to decide on the type, model, color, options, etc. I kept going in different directions. However, he never gave me the impression I was difficult or he was impatient. He worked with me to find the vehicle I wanted! Even the sales managers came and conversed with me and stated they would do what they could to find what I wanted....and Reinhardt Toyota did! I honestly don't know if I got a great deal but one thing for sure; I was very happy with the people I worked with and talk too there. They were very friendly, professional and even uplifting! It truly was a pleasure to meet and work with each of them. I wouldn’t hesitate to purchase another vehicle from them nor would I hesitate to strongly recommend them...both sales and service! I was proud to work with Rashaad and the other members of the sales team as well as management. They truly changed my perception of car sales associates and displayed to me they are willing to listen, are helpful and truly do care. Thank you Reinhardt Toyota for a satisfying purchase experience and a great vehicle! More

Great service friendly people I was in and out quickly thank U team ran heart for such a pleasurable visit thank you for the cookiesI enjoyed talking to Sandy I was in and out quickly thank U team ran heart for such a pleasurable visit thank you for the cookiesI enjoyed talking to Sandy More

Operated by crooks My husband found a truck through this dealership on a Tuesday and immediately began communications with the manager Charlie. He made plans with the Ma My husband found a truck through this dealership on a Tuesday and immediately began communications with the manager Charlie. He made plans with the Manger to take a whole day off of work on that Friday to be there to put money down to hold the truck for him seeing as we live over an hour and a half away and didn't want to put $500 down without test driving first! He took the day off and with out 2 children in tow, as we were literally EIGHT minutes away, Charlie called and said the truck had just sold! He promised my husband that he told all of the dealers not to sell that truck because he had someone coming to test drive. He is a crook and we will NEVER even consider giving them a dime of our money!!! More

Sales person's kindness and attitude I have loved Toyota so far and I still like this, so finding good things will continue. I will consider purchasing the next vehicle as Toyota. I have loved Toyota so far and I still like this, so finding good things will continue. I will consider purchasing the next vehicle as Toyota. More

Great Service Very knowledgeable and helpful staff! Technician was very helpful in pointing out multiple issues that now have been repaired or replaced and has brou Very knowledgeable and helpful staff! Technician was very helpful in pointing out multiple issues that now have been repaired or replaced and has brought a new life back into my vehicle. Service advisor was honest and helpful in getting a course of action for repairs that worked with my budget and time frame. More

Best Buying Experience Ever Exceptional customer service start to finish! Door greeter to the finance finish line! Best car deal ever! Reinhardt surpassed all of my expectaion Exceptional customer service start to finish! Door greeter to the finance finish line! Best car deal ever! Reinhardt surpassed all of my expectaions and more! More

Great Customer Service This was the 3rd dealership visited. This was the best customer service encountered and best deal found. Staff very friendly and motivated to make a d This was the 3rd dealership visited. This was the best customer service encountered and best deal found. Staff very friendly and motivated to make a deal. More

Thanks for Great Service! Thanks for the service I receive at Reinhardt. The staff is wonderful. It excellent hospitality that makes me very comfortable as I wait for service o Thanks for the service I receive at Reinhardt. The staff is wonderful. It excellent hospitality that makes me very comfortable as I wait for service on my automobile (the cookies are delicious). The men who greet me as soon as I drive up are very kind. The service representatives always help me get all of my needs on record and they are extremely kind while doing it. The sales person who sold the car to me always stops by to greet me when I am there for service. Thanks again. More