From the moment I walked into the dealership, Chris made me feel very comfortable. He spoke to me respectfully about the cars and their options. We sat in several cars, and he answered all my questions in detail and to my satisfaction. When I eventually chose one to buy, he explained each step of the process, and introduced me to each person in the dealership that I would be working with along the way. At no time did I ever feel pressured to buy an extra option that I did not want. It felt like a partnership with him, and with every other member of the team. He has followed up with me several times already, to make sure that I'm happy with my purchase, and to ask if I have any questions he could answer.
All in all, I'm very happy with my new car, the purchase process, and Chris in particular.