Toyota of Orange

I’ve been going to Toyota of Orange for many years. Always have my service there. Normally things run smoothly and no real problems, but on this last visit think something was wrong (short handed) Always have my service there. Normally things run smoothly and no real problems, but on this last visit think something was wrong (short handed) in the garage because service took much longer than I expected. Others were having the same issue, so am confident it’s a once in a while hiccup. More

Everyone is nice here. Excellent service by Patrick in service dept. Very diligent and efficient. I would recommend to get your service done here with complimentary Uber ri Excellent service by Patrick in service dept. Very diligent and efficient. I would recommend to get your service done here with complimentary Uber ride. More

Great customer service in all departments. We have purchased several cars here and will probably do so again in the near future. We have purchased several cars here and will probably do so again in the near future. More

Great purchasing experience with Luis Solares and Oscar Ramirez, very professional and efficient. No delays. Excellent! Ramirez, very professional and efficient. No delays. Excellent! More

Had a 9am Friday appointment for a car we had test driven earlier in the week. Car was waiting for us out front of the "internet building" across from the main lot when we arrived, just as our salesman Larry earlier in the week. Car was waiting for us out front of the "internet building" across from the main lot when we arrived, just as our salesman Larry said he would do the day before when we made the appointment. Larry couldn't make it in, so he asked us to meet with his coworker John. While sitting in the waiting area for John to arrive, we watched another salesman come in, grab keys from John's desk, and walk out. John finally arrives (~9:30), we go back out to the lot, but the car is now gone. 15 minutes later we see that other salesman return from a test drive with another couple in the car, and proceed directly into the sales office. We could see John on the phone, scrambling from car to office, back to car, and finally back to us. The couple had just bought the car... All right in front of us while we were waiting 30 minutes for a late salesman! Manager Jeff literally watched the entire thing happen; saw me, and my wife trying to entertain our 9 month old and 4 year old in the waiting area for an hour all up while the car was swooped right in front of us, and all he had to say was "sorry about that". No attempt to intervene on the sale, help with another car, or anything. Weeks of research, test driving, sorting finances, and all we got was a "sorry about that". Cant speak for the cars being lemons or not, but the salesmen and their communication skills are definitely sour. More

Came in just to looked, our sales agent was extremely patient, helpful, kind & polite. We test drive several vehicles, he was able to answer all my questions and concerns. I never felt rushed or like I w patient, helpful, kind & polite. We test drive several vehicles, he was able to answer all my questions and concerns. I never felt rushed or like I was wasting anyone’s times. I was able to trade my old 2008 Nissan Altima for a beautiful 2022 Toyota Mirai :) He made everything seem simple & stress free. Definitely an experience that I will continue to share with family & friends. Thank you Toyota of Orange for you high level of service & dedication. Karina L. More

The people involved in caring for me were wonderful. I came in with a real emergency and needed my car back soon. They responded, and I was able to meet my schedule. I came in with a real emergency and needed my car back soon. They responded, and I was able to meet my schedule. More

Great service and great communication had my car serviced in less than 24 hours where as the other Toyota I took it too had been over 3 days without a date to have it serviced in less than 24 hours where as the other Toyota I took it too had been over 3 days without a date to have it serviced More

Good and easy people to talk to that understand what you are looking for thank you are looking for thank you More

Jesus Corona Service Advisor and his team provided excellent repair service and over all Great customer service. Christian Rosales and Jose Rosales DAD. Any service repair coupon excellent repair service and over all Great customer service. Christian Rosales and Jose Rosales DAD. Any service repair coupon More