Toyota of Rockwall

I recently had my vehicle serviced, and I'm extremely satisfied with the quality of work and prompt service. Highly recommended! satisfied with the quality of work and prompt service. Highly recommended! More

Quality Assurance shall be your number one priority. I hope all team align to same goal. I hope all team align to same goal. More

Stefanie was very friendly and helpful as always. She kept me informed about what service was needing to be done and the price. The cost was definitely more than I was hoping for, since I am curren She kept me informed about what service was needing to be done and the price. The cost was definitely more than I was hoping for, since I am currently unemployed, but I also understand the price due to the economy. Love the service! More

Beware of this dealership's bait and switch scam tactics. Their online advertised prices are deceiving. I went through the trouble of making an appointment to see one of their used cars that I saw them adver Their online advertised prices are deceiving. I went through the trouble of making an appointment to see one of their used cars that I saw them advertising online. Their online price was advertised on multiple websites as $20,523 + TTL. I set an appointment and make the trip to their dealership and thoroughly inspect the car. I see that the price shown on the windshield is $28,000 + TTL. When I questioned the salesperson Maria about this she says “after our dealer installed packages and market adjustment the price is actually over $30,000. I informed her that this was false advertisement. Maria really tried to get me to come inside to see if her manager could “give me a little bit of a discount”. I declined and Maria looked shocked when I just walked away. Two days later their Internet Director Carmelo Adorno followed up with me. I explained to him my displeasure with their bait and switch tactics. He then tried hard to sell me the vehicle at a price much closer to what was being advertised online. After I declined and informed him I’d never step foot in their dealership again he began very rudely talking over me. I asked him why he was talking over me and he said “because you said you wouldn’t come back to our dealership so this conversation is over”. I said yes, you’ve lost my business however I’m trying to give you customer feedback to use moving forward… and then he just hung the phone up. After that phone call we then went and purchased a vehicle from their competitor across the street. More

Service department has always been great with appointments and service preformed. By no fault of their own the new inventory is in bad shape. appointments and service preformed. By no fault of their own the new inventory is in bad shape. More

Very friendly people and nice place to buy a car. This was our 3rd time buying from them. This was our 3rd time buying from them. More

Service organization is courteous, competent, and efficient. They did what we agreed and delivered in the time promised. efficient. They did what we agreed and delivered in the time promised. More

Mr. Isai Nieto was a superb assistant in my purchasing a car. He was knowledgeable and answered all my questions. He was patient and kind, and I did not feel pressured in the process of buying a car. My hus car. He was knowledgeable and answered all my questions. He was patient and kind, and I did not feel pressured in the process of buying a car. My husband and I bought 2 vehicles in 2 days from Mr. Nieto! More

Everybody was very helpful they took care of me better than I’ve been in other dealerships as of offering water, snacks, comfy place to sit till I was ready to do things than I’ve been in other dealerships as of offering water, snacks, comfy place to sit till I was ready to do things More

I had a great car-buying experience. They were open and honest and the whole process was easy. They were open and honest and the whole process was easy. More