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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
4,943 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 4,943 reviews

February 20, 2022

Went in to look at some vehicles and a few hours later I took one home. Best car buying experience I have ever had. Corey and Rich were fast, efficient and did everything to make the deal happen. I highl More

by Robmart33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2022 -

Toyota of Scranton responded

Thank you, Robmart33 for your perfect, 5 star review and recommendation. We are delighted you enjoyed working with Corey and Rich during your car buying experience. Thanks for taking the time to share your story. Take care.

Helpful
February 18, 2022

Sales Service Finance all work together expertly to give me a great car purchasing experience Thanks More

by TAD024
Recommend Dealer
Yes
Employees Worked With
Jake Warrington Sales five stars
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Feb 18, 2022 -

Toyota of Scranton responded

TAD024, thank you for your kind words regarding our team and your experiences at our dealership. It is appreciated. Take care

Helpful
February 17, 2022

Service at Toyota is always good, from the sales to finance. Toyota has a great team all around! More

by REYESCESAR12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2022 -

Toyota of Scranton responded

Reyescesar12, thank you for your kind words about our team. We strive each day to provide our guests with the best possible experience. That is our goal!! Thanks again. Take care.

Helpful
February 17, 2022

Tough buying a vehicle during the pandemic - so used to walking the lot and checking out all the different models.. Brian was very helpful in looking up models to see what was coming in and ultimately find More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
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Feb 17, 2022 -

Toyota of Scranton responded

Thank you, Anna for your feedback on your buying experience. We are delighted our team was so helpful and you are in a vehicle that suits your needs. Enjoy your RAV4. Take care.

Helpful
February 17, 2022

Service was outstanding and Chris was very polite. . GREAT JOB! always feel that I'm treated fairly. They have a comfortable environment that you don't mind waiting in. More

by TEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wagner
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Feb 18, 2022 -

Toyota of Scranton responded

Tex, We are grateful for the opportunity to service your vehicle. We are happy your experience with Chris went well and you enjoy our waiting area. Thanks for taking the time to let us know. Take care.

Helpful
February 16, 2022

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by JGUSN6971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
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Helpful
February 16, 2022

Great dealership. I always feel that I'm treated fairly. They have a comfortable environment that you don't mind waiting in. More

by FDALYKAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernadine Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Warrington
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Feb 16, 2022 -

Toyota of Scranton responded

FDALYKAS, Thank you for the 5 star rating and feedback on your recent experience at our dealership. We appreciate you taking the time to let us know. Take care.

Helpful
February 16, 2022

The experience was outstanding from start to finish. Everyone involved answered all my questions and got me in the vehicle that met my needs! More

by DEWEY0713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace
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Feb 17, 2022 -

Toyota of Scranton responded

DEWEY0713, Congratulations on your new vehicle. Thank you for sharing your feedback on your buying experience. Enjoy your new vehicle. Take care.

Helpful
February 15, 2022

I am having PROBLEMS with the $30000 vehicle. Very friendly people but not happy with outcome of my car that they sold me. Friendliness is not taking care of the issue More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Jake. Abrem.... manager from sales
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Feb 15, 2022 -

Toyota of Scranton responded

Brenda, We understand how issues with your vehicle can be frustrating. We want to get the issue resolved in a timely fashion. We also appreciate you took to time to offer your feedback. Thank you. We do understand you will be back in this week so we can work on your vehicle. We will see you then. Take care.

Feb 16, 2022 -

Brenda responded

There is a problem with my $30000 vehicle again. Major puddle under it a day before it is to be serviced and I was told there isn't any thing wrong with the vehicle you are doing a complimentary service because of previous problem.. Friendly is not fixing problemssss again

Helpful
February 15, 2022

Exceptional customer service. Very professional, polite and knowledgeable.Finance was extremely helpful and made transaction quick and easy. More

by MRSBUTTERS4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
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Feb 16, 2022 -

Toyota of Scranton responded

MrsButters4, thank you for sharing feedback on your recent buying experience. We are delighted you enjoyed working with our sales and finance team. That is just fantastic! Enjoy your new vehicle. Take care.

Helpful
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