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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
4,933 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 4,933 reviews

October 29, 2022

There was no pressure, only quality service. Did everything possible make the sale go smoothly. Will do business with again. More

by JASONDENINNO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2022 -

Toyota of Scranton responded

Hi Jason, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. I am thrilled you enjoyed working with our sales team. Thanks for taking the time to let us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
October 28, 2022

I am a happy customer. People there are polite and concern about customers. An A plus all the way. More

by LAKOO62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
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Oct 28, 2022 -

Toyota of Scranton responded

LAKOO62, Thank you for taking the time to offer feedback on your recent service visit. I am thrilled to see our service team was so helpful. Thanks for letting us know! Again, thank you for being our customer. We value you and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranon

Helpful
October 28, 2022

Toyota vehicles are so reliable, they dont need frequent service, but when they do, Toyota of Scranton is the best. Wont buy any other vehicle or go anywhere else for service. More

by POET0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan "Vegas"
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Oct 28, 2022 -

Toyota of Scranton responded

POET0, Thank you for taking the time to offer feedback on your recent service visit. I am thrilled to see our service team was so helpful. Thanks for letting us know! Again, thank you for being our customer. We value you and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranon

Helpful
October 28, 2022

AJ is superior at STUFF. Clean facility lounge with food and strawberry parfaits a total knockout!! More

by JGATTO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ wallace
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Oct 28, 2022 -

Toyota of Scranton responded

JGATTO0, Thank you for taking the time to offer feedback on your recent service visit. I am thrilled to know AJ was so helpful. Thanks for letting us know! Strawberry parfait is a healthy choice good for you. Again, thank you for being our customer. We value you and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranon

Helpful
October 26, 2022

Got the job done right on my 4 Runner in the allotted time quoted me. More

by jerrycet0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2022 -

Toyota of Scranton responded

jerrycet0, Thank you for taking the time to offer feedback on your recent service visit. I am thrilled to see our service team was so helpful. Thanks for letting us know! Again, thank you for being our customer. We value you and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranon

Helpful
October 26, 2022

Very relaxing, professional and welcoming. All the people we dealt with were very courteous and friendly. More

by DENNISJMCNAMARA
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2022 -

Toyota of Scranton responded

Hi Dennis, Thank you for taking the time to let us know about your recent sales experience. We are delighted you enjoyed working with our sales team. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience

Helpful
October 25, 2022

Buying a vehicle from Toyota of Scranton was a great experience. Very knowledgeable salesmen and clean showroom. Everyone was so nice to us. More

by DOTADAMSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
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Oct 25, 2022 -

Toyota of Scranton responded

DOTADAMSKI, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience

Helpful
October 24, 2022

the group of people i worked with were very professional and always had my needs in mind. i have no complaints More

by WAL919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
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Oct 25, 2022 -

Toyota of Scranton responded

WAL919, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton

Helpful
October 24, 2022

Quick and efficient for working people. Considerate of schedule but lacking in inventory on lot More

by MUFFY97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2022 -

Toyota of Scranton responded

MUFFY97, Thank you for taking the time to offer feedback on your recent service visit. I am thrilled to see our service team was so helpful. Thanks for letting us know! The situation with lack of inventory on our lot is an ongoing concern. Actually, we are seeing more new cars of late. I hope the trend continues. Please come by and take a look. Again, thank you for being our customer. We value you and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranon

Helpful
October 24, 2022

Excellent service! Brought my car in and it was done ahead of schedule! From the person I called to set up the appointment to the person I picked it up off of, it was a More

by kenmeoni1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximillian Buck-5 stars!!
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Oct 24, 2022 -

Toyota of Scranton responded

kenmeoni1, Thank you for taking the time to provide feedback on your recent service experience at our dealership. I agree, Pat Gallagher is the BEST. Thank you for sharing your comments. It is appreciated. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
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