Toyota of Stamford

Great Service I dealt with Ken Sherwood as my service adviser, he was great! I brought my 15 Sienna for a scheduled warranty maintenance to include oil change, ins I dealt with Ken Sherwood as my service adviser, he was great! I brought my 15 Sienna for a scheduled warranty maintenance to include oil change, inspections and tire rotation. First let me say I purchased from a dealer in Rockland b/c the salesman I dealt with at Toyota Stamford Sales never called me back even though I purchased a $45,000 van. An aside: I hope the sales have improved as much as service at Toyota Stamford. I have serviced the Sienna only at Toyota Stamford. The first time I brought it in, the techs lost multiple stem valve caps, the nice silver ones that matched my silver van. I am crazy for the details, I admit it. I let it go because this shouldn't be a big deal. (At Costco, they are all always on the first time...have purchased tires there before and never had an issue with missing caps) When I went in this time, I told Ken about this and he had the caps replaced. The caps were replaced but with black ones and all the tires were mismatched and a few were still missing even though it was on the service order. Ugh. I emailed Ken after I did a late pick up. He emailed me back on his day off. He made sure the next time I was in all the caps were on, all black, all at the same time. He took care of the malfunctioning navigation system. It had to be replaced. He was even good enough to have a cd I left in the computer returned to me by the vendor. He returned my messages promptly, friendly and professional, outstanding service. More

Excellent Sales Team Happy to report that my car buying experience at Toyota of Stamford was excellent. From my first phone call until I drove off the lot in my 2017 RAV4 Happy to report that my car buying experience at Toyota of Stamford was excellent. From my first phone call until I drove off the lot in my 2017 RAV4 Limited, everyone at Toyota Stamford provided honest and reliable information and service. My first call I happened to be connected to the General Sales Manager, Salvatore ("Sal") Giugno. Now isn't that refreshing-a General Sales Manager who takes cold calls from buyers?!? I had done extensive research, knew exactly what I wanted and said "I know what I want, am ready to buy and would like to be done with this process now". Sal never skipped a beat and replied "You will be." He was right! The salesperson who handled the transaction with me, Alfonso Borja, is a complete professional. Courteous, knowledgeable and organized, Alfonso sorted all the details for me including options, price and etc. He spent as much time as needed with me, sorting out paperwork, explaining the vehicle, and reviewing numbers. I never felt rushed or pushed to make a decision. What a different car buying experience dealing with straightforward people willing to find a mutually agreeable way to close the sale. Thank you to both Alfonso and Sal. More

Excellent Process Took care of business in 2 days. Very smooth, very friendly, very professional. Even talked me into a service contract that I had not intended to purc Took care of business in 2 days. Very smooth, very friendly, very professional. Even talked me into a service contract that I had not intended to purchase. All things considered, I'm a pleased customer with a shiny new black Camry! More

My Toyota These guys always make my service appointment easy. I'm in and out within an hour and a half. Ken Sherwood and Richie Breksa are the most knowledgeab These guys always make my service appointment easy. I'm in and out within an hour and a half. Ken Sherwood and Richie Breksa are the most knowledgeable service writers I have ever met. I recommend Toyota of Stamford to all my friends who have Toyota's and to those who are looking for a new or used vehicle.. More

Urgent repair Check engine light came on- told me to bring car in that day, daignosed & repaired same day! My service person aleays looks out for me, I am a senior Check engine light came on- told me to bring car in that day, daignosed & repaired same day! My service person aleays looks out for me, I am a senior on limited budget. More

Service In addition to the scheduled oil change, I told Rich that the engine was idling a little louder than usual. He accompanied me on a short drive to unde In addition to the scheduled oil change, I told Rich that the engine was idling a little louder than usual. He accompanied me on a short drive to understand the issue. Later, he called me and indicated that the technicians did not find a cause. He further suggested possible solutions but indicated that there was no guarantee that the problem would be solved.I was very pleased to know that he was seeking my interest.He recommended that I monitor this, and any call him if I have concerns. Rich has always been very helpful and has always provided excellent service. More

Scheduled service Quick and easy service, no attempt to upsell, just recommendations.Service advisor was very friendly and explained all service requirements. Service Quick and easy service, no attempt to upsell, just recommendations.Service advisor was very friendly and explained all service requirements. Service area is very clean and accommodating. More

Great customer experience! I can't say enough about Derek, Shaq and the entire Toyota Of Stamford team. The impeccable service and transparency involving the lease of my Camry w I can't say enough about Derek, Shaq and the entire Toyota Of Stamford team. The impeccable service and transparency involving the lease of my Camry was top notch! Thank you all More

Always Leave Pleased I have done business with this dealership for quite a while - on 2 different Toyota vehicles. As usual, I was really happy with the way things went : I have done business with this dealership for quite a while - on 2 different Toyota vehicles. As usual, I was really happy with the way things went : efficient, effective and energetic. Thanks! More

Car evaluation Brought my land cruiser in for work. Although they kept the car overnight, they gave me a thorough assessment and repair estimate. I thought it was Brought my land cruiser in for work. Although they kept the car overnight, they gave me a thorough assessment and repair estimate. I thought it was accurate and fair. I would definitely use them again. More