Toyota of Watertown

I recently had the esteemed pleasure of working with Kamel Khnaizir on my 2003 Tundra. Kamel was an absolute joy to work with. He truly is a gentleman, courteous, friendly and most of all greets you wit Kamel Khnaizir on my 2003 Tundra. Kamel was an absolute joy to work with. He truly is a gentleman, courteous, friendly and most of all greets you with the biggest smile you feel you've know this man forever. He really made me feel part of his family and I will always be grateful for all his hard work and dedication to see that I got the best service possible and that I was satisfied with the work done on my vehicle. Kamel is a GEM and I'm so glad that I found him. I explained to Kamel how much this truck meant to me and the memories that came along with it and he was stellar right from the get go and did not disappoint..Kamel is a true professional and his expertise shines through as he does everything imagineable to help you get the best and most fair costs for your repairs. Folks, believe me when I say I did tons of research on the web and read countless reviews before making my decision to bring my vehicle to Kamel and the dedicated folks at Toyota of Watertown...I did not plan on leaving this vehicle with just anyone..I wanted the very best in class customer service and that is just what I found when I sat down in Kamel's office..This was my first visit to Toyota of Watertown and certainly will not be my last. I highly recommend you visit Kamel, it will be the best decision you ever make! Kamel, my family and I sincerely thank you for going the extra mile for us! We are you're biggest fans!! best, Rocco Cottone More

Thanh was such a pleasure to deal with. He made the whole transaction feel comfortable and made it all understandable. It was my first time buying a car and I am so glad that my experience was with Thanh an transaction feel comfortable and made it all understandable. It was my first time buying a car and I am so glad that my experience was with Thanh and Toyota of Watertown! More

Kamel goes the extra mile and I cannot say enough positive things about him....he could not have been more helpful and no matter what he always keeps his sense of humor. Thank you positive things about him....he could not have been more helpful and no matter what he always keeps his sense of humor. Thank you More

Yesterday I purchased a brand new 2012 Toyota Corolla for my daughter. I was very impressed, assured and happy with the service of Edwin and Marian. Edwin was helpful right away the minute we got to the deal my daughter. I was very impressed, assured and happy with the service of Edwin and Marian. Edwin was helpful right away the minute we got to the dealership by letting my daughter test drive her choice of two cars. His expertise made it easy for my daughter to pick which one she felt was the better vehicle. I was also assured with all the finances that were taken care of both by Edwin and Marian. They were both very friendly and made all of us feel safe buying the car. All in all, it was great service and I recommend Toyota of Watertown to anyone who is thinking of buying a new car. More

I am totaly moved with the helping attitude, friendly behaviour and courtsey of KAMEL KHNAIZIR. Due his effort he has taken the work to a different height. behaviour and courtsey of KAMEL KHNAIZIR. Due his effort he has taken the work to a different height. More

After my last car broke down beyond reasonable repair I found myself at Toyota of Watertown and must say my overall experience there was very satisfactory. It was my first time having to go through a deale found myself at Toyota of Watertown and must say my overall experience there was very satisfactory. It was my first time having to go through a dealership and I must admit I was a bit apprehensive and not at all looking forward to dealing with a car salesman. All that went away though as I discovered all my preconceived notions of car salesmen had been wrong. From the moment I walked through the walked in the door Paul Cardoso was very personable and did not push me into anything I did not want. I am very cautious when it comes to making large decisions like purchasing a new car and Paul was very understanding of that. He gave me the time I needed to think things over and when I had finally made my decision he did everything he could to make sure I got everything I needed at the best price possible. In no time at all I found myself driving away in my new car and couldn't be happier. More

I could go on forever about how impressed I was with how Paul made the experience of buying a used car very smooth and pleasant. Not only was Paul extremely professional he was also a very personable. This Paul made the experience of buying a used car very smooth and pleasant. Not only was Paul extremely professional he was also a very personable. This made it easy to convey to Paul our needs and for him to deliver. We are very happy with our new vehicle and will be looking to Paul first and foremost when we need to purchase a car in the future. More

Kamel is a very freindly person he does his best to take care of your needs and gives you an honest and fair price. I brought my cars to hime the last 25 years. care of your needs and gives you an honest and fair price. I brought my cars to hime the last 25 years. More

I came in because my car was making a noise underneath. I was told that it would be around 1400.00 to fix. Kamel worked very hard to get me the best price and was instrumental in me being able to afford to f was told that it would be around 1400.00 to fix. Kamel worked very hard to get me the best price and was instrumental in me being able to afford to fix my car. His professionalism and sincerity made what could have been a very stressful situation for me, into a more relaxed and calm experience. He helped me more than he could have known. I will be a Toyota owner for life. More

It was time to trade our lease 2010 Camry in for a new Camry. We began exploring a dealer other than the one we originally purchased from as we were tired of the "buying a car experience" that it seems we Camry. We began exploring a dealer other than the one we originally purchased from as we were tired of the "buying a car experience" that it seems we had been through too many times in the past. From the 1st phone call through the final delivery of our new 2012 Camry, Felix and Paul at Watertown Toyota made our car buying experience extremely pleasurable. They treated us with respect, professionalism, and worked with our busy schedule, as we own our own business as well, customer service and exceeding the client expectations is paramount. They met all of our expectations, took the time and had the patience, even when there was an initial concern having to do with 2 test vehicles we drove, they helped us work through a process and ultimately satisfied our concerns, (the car seemed to not ride smoothly, turned out to be improper tire pressure that made the ride bumpy). This of course had nothing to do with them, but they went the extra mile to solve it anyway! We would high recommend if you are in the market for a new Toyota to visit Felix. He was wonderful to work with, Greta & David Fox More