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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,295 Reviews

3,295 Reviews of Treasure Coast Lexus - Service Center

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December 21, 2021

Great service by advisor Kathy Register. This was the ten thousand miles service on my NX-300h, and I received excellent service, good communication and it took less time than I expected. More

by galveji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Kathy went the extra mile to assist with your vehicle. Drive safely in your Lexus NX 300h, and enjoy it! We hope to see you back again at Treasure Coast Lexus!

December 20, 2021

This dealer is very clear and they are very understanding of there customer service and needs. More

by CBT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
Dec 20, 2021 -

Treasure Coast Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at Treasure Coast Lexus!

Dec 20, 2021 -

CBT responded

Cbt460@gmail.com

December 20, 2021

I felt the service took too long and was far too expensive compared to my previous services with three other Lexus vehicles at JM Lexus. I will not be returning to This dealership. More

by LAUMYA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Collier
Jan 12, 2022 -

Treasure Coast Lexus responded

I'm sorry the wait time and pricing of your recent service left you dissatisfied. We strive to facilitate a pleasant client experience and regret we missed that mark. I will take note of this feedback, but please consider contacting me if you'd like to discuss this directly. I would be glad to address your concerns. Best, Amber Woods - General Manager - awoods@treasurecoastlexus.com

December 19, 2021

Everyone was very nice except the woman who answered the phone was rude to me More

by SKARLEWICZ
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Treasure Coast Lexus responded

While I am delighted the team was able to assist you so well, I am disappointed that you weren't met with a better attitude at first. I will certainly make sure to address this matter with the appropriate people. Thank you for reaching out and please let me know if there is anything else I can help you with. Amber Woods - General Manager - awoods@treasurecoastlexus.com

Dec 21, 2021 -

SKARLEWICZ responded

Thank you!

December 19, 2021

The 15000 mi service was done efficiently with a friendly experience for a reasonable cost More

by Junobob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 20, 2021 -

Treasure Coast Lexus responded

We are really happy to hear that our team helped your vehicle with its 15,000 mile service. It's great that we were friendly.

December 18, 2021

Everyone is respectful, courteous, and friendly. The technology department answered all of my questions quickly and resolved my concerns. Thank you. More

by RZELLER7146
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hope, Mark, Mark Mello, Whitney Smith
Dec 20, 2021 -

Treasure Coast Lexus responded

"Respectful, courteous, and friendly" are all words we love to see. Thank you for choosing Treasure Coast Lexus and taking time to post a review! We will be here to assist with all your future auto needs.

December 17, 2021

Service second to none. Clean and neat for the Customers, and they have the vehicle in a timely manner. More

by JPSWJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Treasure Coast Lexus responded

We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Thank you for trusting Treasure Coast Lexus to get the job done!

December 17, 2021

I can’t complain about anything or anyone, it’s a well run dealership. I would recommend to all. More

by Lennyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier, Justin Bianchi, Joseph Loverso, Jeffrey Orr, Whitney Smith, Justin Howard
Dec 17, 2021 -

Treasure Coast Lexus responded

Thank you for the great review, Lenny! We appreciate your support and hope to see you back at Treasure Coast Lexus. Safe travels!

December 15, 2021

This was a Spa treatment for a 2019 Lexus RX that turned into a 20,000 mile service. The automobile only has 12,191 miles on it, so you can see why it needed a 20,000 mile service. It was detailed and se More

by LBLARSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick - Courtesy car pickup and delivery driver, Whitney Smith
Dec 15, 2021 -

Treasure Coast Lexus responded

We are thrilled that Whitney and the team took such great care of you and your 2019 Lexus RX! Thank you for trusting Treasure Coast Lexus with your business, and for going out of your way to share your experience. Drive safely until we see you again!

December 15, 2021

I scheduled an appointment for a oil change it still took three and a half hours to get an oil change greatful for not having any place to be. I can honestly say whomever washing cars back there doing More

by QUIANA1105R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Collier
Jan 12, 2022 -

Treasure Coast Lexus responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver seamless and efficient service, and it is disappointing that this was not better reflected in your time working with us. I assure you that we will use this feedback to improve our practices in the future. Lastly, I would appreciate the chance to speak with you to see if there is anything more I can do to improve your experience. If you are willing to discuss this further, please reach out to me directly. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

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