Treasure Coast Lexus - Service Center
Ft Pierce, FL
3,295 Reviews of Treasure Coast Lexus - Service Center
I give a 5-star rating because of my service manager Jeffrey Orr, he was outstanding! Jackie who booked my appointment and called to confirm, again outstanding! However, My first impression on arriving Jeffrey Orr, he was outstanding! Jackie who booked my appointment and called to confirm, again outstanding! However, My first impression on arriving was far from a 5 star. Whoever the guy was checking folks in for service was rude and quite gruff, not what I expect from a high end customer service driven dealership. More
Dissatisfaction stems from failure of service department to notify us of a pending issue with our brake pads at our 60K checkup. The result of that failure to communicate effectively with us led to a comple to notify us of a pending issue with our brake pads at our 60K checkup. The result of that failure to communicate effectively with us led to a complete brake job (Rotrors and Brake Pads for all 4 tires) which was very expensive. When asked how good brakes at 60K could deteriorate to useless at 70K, there was no satisfactory explanation provided. More
The team was very helpful and explained everything. I am always satisfied with the service always satisfied with the service More
Arrived for a 1pm service appointment. Dealer was very busy. 5,000 mile service on our 2020 RX. In and out by 2:15. Car was very clean. Bob Collier a very good professional. busy. 5,000 mile service on our 2020 RX. In and out by 2:15. Car was very clean. Bob Collier a very good professional. More
Exceptional, professional, and timely service as always. The service advisor Robert was knowledgable, helpful, and overall friendly. The show room is impeccably cared for and they offer a wide variety of sn The service advisor Robert was knowledgable, helpful, and overall friendly. The show room is impeccably cared for and they offer a wide variety of snacks and beverages while you wait. More
Another good experience. We have purchased 5 cars over the last few years. Sometimes 2 at one time. Paul has always been very helpful and treated us well. He is the best!! the last few years. Sometimes 2 at one time. Paul has always been very helpful and treated us well. He is the best!! More