Tri-City Subaru

The salesgirl promised a $25 discount for installation of a remote start- she lied when I had the service done; said she never said it. In two service appointment's I have experienced: They said I could h a remote start- she lied when I had the service done; said she never said it. In two service appointment's I have experienced: They said I could have a loaner and then when dropping my car off, told me I was too young (under 25). They didn’t show me how to use my new remote, I had to confirm with a random worker in the parking lot. They forgot to pick me up at the designated time so I could get my car, causing me to miss a meeting. They wanted to charge me for my “first free oil change”. They returned my car to me with an inspection sticker and the rubber gasket around my (certified and extra warrantee) windshield wasn't attached. They slapped it back on and told me it’s going to be $330 to replace it, “if it falls off again”. Don’t waste your time or money on “service” OR the extra “bumper to bumper warranty”. I regret everything about doing business with Tri City Subaru. More

Excellent customer service. Russ was awesome throughout the entire process from start to finish. Finance was excellent and very clear as to what documents they needed to finis Russ was awesome throughout the entire process from start to finish. Finance was excellent and very clear as to what documents they needed to finish the transaction. Will purchase another car there. More

Russ was great. Through and knowledgeable He enjoys his job Would recommend him to anyone Through and knowledgeable He enjoys his job Would recommend him to anyone More

The dealership has met my customer needs both in sales and service with ease of my concerns and service with ease of my concerns More

Highly recommend this dealership. Big shout out to Madison A. the sales person/lady who have help me to choose the vehicle I wanted. She is very knowledgeable, attentive, and pleasant Big shout out to Madison A. the sales person/lady who have help me to choose the vehicle I wanted. She is very knowledgeable, attentive, and pleasant sales person/ lady, no haggling and pressure, very laid back. If you're looking for a sales person reach out to Madison A. Thank you Madison A., and thank you also to Scott in finance. More

The salesman that I purchased my vehicle from was excellent. However, I've been to the service department on two occasions since my purchase and have felt uncomfortable with the young woman at the d excellent. However, I've been to the service department on two occasions since my purchase and have felt uncomfortable with the young woman at the desk. I was treated with indifference and not kept informed about the progress of the service. One and half hours for an oil change is unacceptable, especially with the service desk giving you an attitude. More

Tri-City Subaru was a joy to work with. They were very helpful in answering all my questions. We had a bit of a hiccup with confusion about how the financing was to be done, but they were v They were very helpful in answering all my questions. We had a bit of a hiccup with confusion about how the financing was to be done, but they were very helpful in making sure it got done the way we needed it to be set up. More

Anthony is the go-to guy at Tri-City Subaru ! This was our 2nd time with him and let me say if you want a great deal with a great guy then look no further. No pressure, easy transaction, polite This was our 2nd time with him and let me say if you want a great deal with a great guy then look no further. No pressure, easy transaction, polite and honest. Absolutely love my new limited-edition Forester!! Thankyou Anthony !!!!!!!!!! More

Overall satisfied with purchase of Forester, Touring. Noticed slight rattle on test drive which they said they tried to find. Removed license plate screws from glove compartment and said that worked. Pur Noticed slight rattle on test drive which they said they tried to find. Removed license plate screws from glove compartment and said that worked. Purchased car but rattle still noticed upon driving distance. After several calls to sales now have service appointment scheduled for them to find source of rattle. Otherwise loving the drive and comfort of the car. Learning curve for all the computer functions! Salesman, Mike, did a good job going over basics at time of purchase. One suggestion: call from service to schedule appointment was made with personal phone so we did not recognize name and did not listen to vm. Employees should call with dealer phone so ID is recognized as TriCity Subaru. Thank you. More

We have always been satisfied with the work that you have done, we also know that the quality of professionalism that you have. We are so grateful for service agent. We have own and operated Subarus since done, we also know that the quality of professionalism that you have. We are so grateful for service agent. We have own and operated Subarus since 1987. Thank you. More