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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.8
1,836 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,836 reviews

July 26, 2014

Service Department Do not go to Troncalli, the Service Department is filled with lies and dishonesty. After making an appointment several days in advance, i dropped my J More

by Josephrenaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Front desk service area
Aug 01, 2014 -

Troncalli Chrysler Jeep Dodge Ram responded

Mr. Renaud: Thanks for taking the time to post your review. Obviously, we are not happy to hear of your substandard experience with our Service Department, for which we apologize. I understand that you have spoken with our Service Manager, John Richards on Monday 7/28th, after your experience of 7/26. It is clear that we did not do our best or live up to your expectations. That is not how Troncalli has helped our customers for 3 generations. Our customer’s opinion and word of mouth are important to us, and the hundreds of positive reviews (as well as the few not so good ones) over the web show. We hope that at some time in the future you will allow us to service your Grand Cherokee. Cynthia Ingraham, Customer Relations Manager. Troncalli Jeep 770-889-8951

July 22, 2014

Bought a new 2014 Dodge Durango R/T AWD Daniel was a great sales person. He worked hard to get the vehicle I wanted especially since it was hard to find all the options I wanted with AWD dow More

by Unhooked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 14, 2014

Troncalli - Purchase New 2014 Dodge Dart The family went in on Saturday with no intent to actually purchase then, but when presented options and the metrics of the deal, we could not afford t More

by joebeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Slatton
July 10, 2014

Nice and easy Danial was very helpful and knowledgeable about the Silverado I was interested in. He was helpful with the negotiation process and the sales manager More

by BruceBranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 03, 2014

Great service Awesome service from every member of the team. No pressure and very friendly. Made me feel very comfortable. I will definitely recommend them to my fr More

by Heathkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 02, 2014

quality-car he was very helpful he took his time with us,he made sure this was what I was looking for,and at the end he made sure that I under stand everything ab More

by arpeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
daniel gonzalez
June 25, 2014

Just what we were looking for. We had been looking for an affordable, low mileage truck for months with no success.We found just what we were looking for at Troncalli, Kevin Slatto More

by DyanneWatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Slatton
June 16, 2014

Great experience at this dealer Excellent customer service and very professional. Went over and above to help me and make the entire process simpler and more enjoyable. Highly recomm More

by Cristal Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Merlene Morris
June 12, 2014

My experience with Tyler Grant Awesome about sums it up! I enjoyed my experience buying a new car from Tyler Grant. Great job and very detailed in his approach. He found out exactl More

by rlwest50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 30, 2014

Great experience with Chad and Troncalli After a negative experience with another dealer, I called Chad and he could not have made the process any better! A couple preliminary phone calls bef More

by Ccmalcol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tye Bergquist, Chad Giller
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