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Troncalli Chrysler Jeep Dodge Ram - Service Center
Cumming, GA
86 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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86 Reviews of Troncalli Chrysler Jeep Dodge Ram - Service Center
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March 29, 2012
Joe is the reason I come to Troncalli. He has to be one of the top employees because of his expertise and his people skills. I can't say enough about him other than he is worth his weight in gold! of the top employees because of his expertise and his people skills. I can't say enough about him other than he is worth his weight in gold! More
by b06dlp
Employees Worked With
Joe Maturani
Helpful March 28, 2012
I bought my car at this store new April 08. I have had all 80 of my oil changes in this very daelership. From service techs, service writers, and JR himself. Have all been excellent. I recommend this serv all 80 of my oil changes in this very daelership. From service techs, service writers, and JR himself. Have all been excellent. I recommend this service to everyone I know, even to those who have not bought at this dealership. More
by mrabby
March 27, 2012
Troncalli and the entire staff has exceeded all of my expectations on many fronts. They are honest, hard working, and dependable. I will return everytime I have a need for my Jeep to be serviced. I whole expectations on many fronts. They are honest, hard working, and dependable. I will return everytime I have a need for my Jeep to be serviced. I wholeheartedly recommend them to anyone needing service done to their vehicle. More
by GaryDavison
Employees Worked With
Edward Casteel
March 15, 2012
Troncalli personell has always been very good to work with, either the sales staff, the parts dept.,the service staff or the collision repair staff! with, either the sales staff, the parts dept.,the service staff or the collision repair staff! More
by radomat
Employees Worked With
2, Joe Maturani
November 10, 2011
Don't waste your time. The salespeople are really helpful when it comes to taking your money and getting you into one of their vehicles, but that's about as good as it gets. The service department is absolut when it comes to taking your money and getting you into one of their vehicles, but that's about as good as it gets. The service department is absolutely terrible. For starters, my turbo went out so I brought it to them to fix. After repairs were made, I picked up my car and got no further than 9 miles down the road before i lost oil pressure. Once the tow truck picked me up and we got back to the dealership, it was determined that the motor needed to be overhauled. Now after this happened it ran decently for the next 30k miles except the bearing noise, messed up starter which would grind on the flywheel, and some other minor repairs which were neglected to be repaired at my request. Then the motor started knocking. Once again, I bring it back to see what's up. Without performing any type of mechanical test or taking anything off of the vehicle, they could tell me it needed a short block and a turbo. This sounded absolutely ridiculous, so I called every Subaru dealership in the state of Georgia, and not one of them had these unheard of amazing diagnostic skills. They are NOT a credited member of the Better Business Bureau, so that won't get you anywhere, and Subaru of America doesn't want to do anything to help. Now they expect me to PAY them to take it apart and determine whether it was a latent defect from previous repairs(which they assured me is not possible because they don't make mistakes....ever). More
by ABedard318
Employees Worked With
John Richards
July 18, 2011
I have gone to them for years because of the 2 used jeeps I have owned. Because of Jeep technology or peculiarities, I want dealers to work on it with the knowledge of the obscure things that can apply to Je I have owned. Because of Jeep technology or peculiarities, I want dealers to work on it with the knowledge of the obscure things that can apply to Jeep products. I feel fortunate to have a local dealer I trust; this is only 2nd dealer I have ever really trusted in 30 years. More
by jeeppatriot
Employees Worked With
Chris in Jeep Svc
