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Tropical Chevrolet - Service Center

Miami Shores, FL

4.7
120 Reviews

120 Reviews of Tropical Chevrolet - Service Center

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April 16, 2024

I was waiting for my car to come out from service and Dayana came to me to see if I need anything or if I wanted to know how much time it took for my car to be done. Im glad to be done. Im glad the cust More

by jennifer larios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Tropical Chevrolet responded

Jennifer, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

April 16, 2024

Maria and Diana were very helpful with the use of the Onstar App. I was feeling a little bit lost so the help was very useful. More

by Laura T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Tropical Chevrolet responded

Thank you for leaving us this great review, Laura! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 25, 2024

provides friendly service, they work to give an offer that fits your possibilities, good place More

by Cristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeysson Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Tropical Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Cristian. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 22, 2024

I took my 2022 corvette in for service. Maria was very professional and attentive. Out of the many good service advisors she was my number one choice. Due to the many good referrals I recei More

by JesseB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Tropical Chevrolet responded

Hi Jesse, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tropical Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 22, 2024

I cant say enough about the excellent and professional service i get from Maria everytime i bring my silverado in for service. She is an asset to the company. Her professionalism is outstanding in every a More

by JesseB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Tropical Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your service experience, Jesse! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 22, 2024

Good morning I would like to thank Maria Reyes for all the help in the effort she put in to help me she went beyond the call of duty to her manager at Tropical Chevrolet, 8880 Biscayne Blvd. please give h More

by Treniese Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Tropical Chevrolet responded

Treniese, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 22, 2024

I took my 2022 corvette in for service. Maria was very attentive and professional.out of the many good service advisors Maria was my first choice,Because of many excellent referrals I recei More

by JesseB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Tropical Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department, Jesse. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 21, 2024

María Reyes has never let me down. She always gives me A1 service and for that reason I will always keep coming back to service my Tahoe. Thank you Maria for your amazing customer serv More

by Luli50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

We appreciate you for letting others know about your experience working with Maria! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 21, 2024

I had come in to get my 2019 Cruze serviced and the service advisor Maria Reyes was great help. She made everything feel like it was going smoothly and was always attentive. When I called she knew exac More

by isabella77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Isabella, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 21, 2024

I been taking my car Chevy Equinox to get service over 7 years. Maria Reyes all ways take care of us. Wonderful employee 100 star's More

by kalaya0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Maria and the team. Take care and have a great day. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

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