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1,343 Reviews of Tulsa Hyundai - Service Center
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September 28, 2020
Spent three (3) hours for a regular basic maintenance. After Air Filter replacement and small tire repair, the car remained one (1) hour parked without any visible servicing. At checkout, I was told to wa After Air Filter replacement and small tire repair, the car remained one (1) hour parked without any visible servicing. At checkout, I was told to wait a few more minutes because the car wasn’t washed. More
by LUISPARRA1234
Verified CustomerEmployees Worked With
Greg Stutzman
Helpful September 24, 2020
Work was promptly done at a reasonable price. They flushed the brakes and installed new brake shoes and did something else that was needed. Nice work! flushed the brakes and installed new brake shoes and did something else that was needed. Nice work! More
by carlstep
Employees Worked With
September 24, 2020
This appointment went fine however I received a call and an email regarding my previous visit which never got resolved and when I came yesterday nothing was mentioned. I responded to both the call and the e an email regarding my previous visit which never got resolved and when I came yesterday nothing was mentioned. I responded to both the call and the email just wish follow through was better More
by cdavies
Employees Worked With
I don’t know names
September 24, 2020
Really good customer service, fixed my issue with no other problems. I don’t have any other issues or concerns, thank you see you guys soon. other problems. I don’t have any other issues or concerns, thank you see you guys soon. More
by zach.felty13
September 22, 2020
Friendly, compent, organized and stayed on the problem until it was solved. Riel ly took charge of my problem, found me a ride home and notified me when my car was ready for pick up. until it was solved. Riel ly took charge of my problem, found me a ride home and notified me when my car was ready for pick up. More
by JAMES.SPARKS
Employees Worked With
Rielly
September 22, 2020
Everything went like I expected except that it took almost 2 hours to do an oil change and tire rotation!! This seems way unacceptable in my humble opinion. almost 2 hours to do an oil change and tire rotation!! This seems way unacceptable in my humble opinion. More
by CAMPBELLHOUSE
Employees Worked With
Stacy Mitchell, Brenda Monroe
September 22, 2020
Staff was friendly and professional. Went in with a correctly self-diagnosed minor issue, and unfortunately it took two hours of my wife's time before the service advisor and tech/mechanic settled on w correctly self-diagnosed minor issue, and unfortunately it took two hours of my wife's time before the service advisor and tech/mechanic settled on what we were going to have repaired on the vehicle. That was after a "needed" diagnostic test, which turned up nothing other than the possible need for an alignment. However my wife was approached with a laundry list of potential maintenance, totaling nearly $1,200. There was also some confusion surrounding the recommended maintenance at 60k miles, and why it was offered, considering the vehicle is only at 55k currently. Ultimately, the washer fluid pump was replaced, although the invoice states the issue to be "pump leaking from seals". Did I really need a new pump?! Still waiting on a call back from the service manager nearly 24 hours later. More
by nateswanson
Employees Worked With
September 22, 2020
Always very friendly, won’t do anything extra unless they ask first. They try very hard to make the customer happy. Will always use them. ask first. They try very hard to make the customer happy. Will always use them. More
by KROMINE51
September 21, 2020
Tried to convince my wife that she needed expensive services that had just been completed the week before she brought it to your shop. Apparently didn't even look at the car. services that had just been completed the week before she brought it to your shop. Apparently didn't even look at the car. More
by JOHNNYSTEM50
Employees Worked With
Greg Stutzman
