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Tustin Mazda
Tustin, CA
4,604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,604 Reviews of Tustin Mazda
July 17, 2020
We were impressed with the friendly, fun and comprehensive service we received! LARRY Henderson is knowledgable and so helpful. We LOVE our Grand Touring CX-9! comprehensive service we received! LARRY Henderson is knowledgable and so helpful. We LOVE our Grand Touring CX-9! More
by The Kiang Team
Employees Worked With
Lori was also awesome in explaining the lease and options available., Jim Feinstein, Larry Henderson, Robert Nelson
July 16, 2020
Great experience! I was a first time car buyer, and I'm so glad I came into Tustin Mazda. Chance went above and beyond in his levels of expertise and customer service. I was a first time car buyer, and I'm so glad I came into Tustin Mazda. Chance went above and beyond in his levels of expertise and customer service. I came in knowing basically nothing (about cars themselves or the process to purchase one), and Chance was extremely patient and helpful the whole way through -- he even gave me a ride back from the airport after I dropped off my rental. A few days after purchase, I had a very minor issue with the car, and needed to take it in. Josh Vasquez was similarly helpful, prioritizing the task at hand and getting things sorted out quickly. I was back to work in no time thanks to the excellent service. The process to buy a car can feel super overwhelming and foreign (especially the first time). Tustin Mazda made buying painless, and have already shown a dedication to ongoing customer satisfaction -- would definitely recommend. More
by Zack M
Employees Worked With
Chance Asue, Joshua Vasquez
July 16, 2020
Great service by Joshua Vasquez! I usually go to Capo Mazda but I’ll definitely be going back to service my car. Timing was perfect and I appreciate it. Thank you! Mazda but I’ll definitely be going back to service my car. Timing was perfect and I appreciate it. Thank you! More
by Deborah
Employees Worked With
Joshua Vasquez
July 15, 2020
Bose system fixed! My car's audio system abruptly stopped working, so I brought it into OC Mazda-- I had no idea if the issue was the head unit, amplifier, or anything e My car's audio system abruptly stopped working, so I brought it into OC Mazda-- I had no idea if the issue was the head unit, amplifier, or anything else. They were able to diagnose the issue, have the correct parts delivered, and installed within a reasonable time frame. In the meantime, I was provided with a vehicle to use while I waited for my repairs, so I was still able to go to work and grocery shop for my family. Employees are all friendly, helpful, and polite, and Josh was particularly communicative about my service via text. I felt like I was in the loop about how my vehicle was serviced 100% of the way, and I really appreciated how everyone inside wore face masks to combat the pandemic. It set a good example for everyone else in the waiting room to follow-- 6 feet social distancing + facemasks = safety first (except that old fat dude who acted as a greeter while I was there, because he wore his face mask around his neck. screw that guy). Anyway, I will definitely return for anything Mazda related. Thanks Josh! More
by Green
Employees Worked With
Joshua Vasquez
July 14, 2020
Great service! We were in and out very quickly. We had a unique situation and they worked with us and we're very happy. Big thanks to Larry for helping us out! unique situation and they worked with us and we're very happy. Big thanks to Larry for helping us out! More
by JenDaws5
Employees Worked With
Larry Henderson
July 11, 2020
Jimmy did an excellent job of walking me through the process, treated me with respect and because of him I was able to have a pleasant experience. Purchasing my car at your dealership exceeded my expec process, treated me with respect and because of him I was able to have a pleasant experience. Purchasing my car at your dealership exceeded my expectations. More
by wuanala
Employees Worked With
Jim Feinstein
July 10, 2020
Larry Henderson was very helpful with everything we needed and was very trustworthy. We greatly appreciated the way he treated us. We thank him for all that he did needed and was very trustworthy. We greatly appreciated the way he treated us. We thank him for all that he did More
by jfreelander99
Employees Worked With
Larry Henderson
July 09, 2020
Victor made our buying experience the best!! He was kind and very easy to work with. I highly recommend this dealership and working with Victor. We are very happy with our purchase. and very easy to work with. I highly recommend this dealership and working with Victor. We are very happy with our purchase. More
by amarillasfam
Employees Worked With
Victor Centeno
July 08, 2020
Greatly appreciate your support in locating my car from another dealer and making the purchase experience quick and seamless. Keep up the great work! Thanks! another dealer and making the purchase experience quick and seamless. Keep up the great work! Thanks! More
by hawbakerb
Employees Worked With
Lori, Larry Henderson
