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Tuttle-Click Chrysler Jeep Dodge Ram

Irvine, CA

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150 Reviews

40 Auto Center Dr

Irvine, CA

92618

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Showing 150 reviews

November 01, 2019

I am disappointed with the service. The USB port stopped working after being fixed by Tuttle-Click and they wanted to charge me $185.00 to " look at it again ". Originally the problem wa More

by Ryatns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah Arias
Nov 05, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello Ryatns, We are disappointed to hear about your recent experience with us here at Tuttle-Click CJDR. We are sorry to hear that your USB charger is not working. If you could please contact me directly about this, I would like to see what I can do for you to get this fixed fairly for you. I look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com

October 31, 2019

2018 Ram 1500 Laramie Diesel I had a great experience purchasing my used Ram truck. Haluk showed me several trucks before I made my decision. I thought negotiations were very rel More

by Hellothere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haluk Bayrakci
Nov 05, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are thrilled to hear that Haluk was relaxed and low pressure and that your overall experience was great. Congratulations on your newly purchased Ram truck! Thank you for being part of our Tuttle-Click family. Enjoy every new mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

October 19, 2019

Loved our sales guy Ray! Ray made it easy, and very personable. The finance guy was simple, brief and to the point. Great experience for my husband and I. Would definitel More

by Tiffany Bulowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Osman
Oct 23, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello Tiffany, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are glad to hear that Ray made your experience easy and personable. We are very happy that you and your husband had a great experience and highly recommend us. Thank you for being part of the Tuttle-Click family! Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

October 08, 2019

Worst consumer nightmare of my life! is Tuttle-Cick Irvine. Over 2 months my vehicle was stuck there. Just got it out yesterday 9/30/2019 and taking it to another Jeep dealer to repair all the damage and finis More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isidore Otero, Don Palmer, Issy
Oct 08, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello Terry, We are concerned to hear about your recent experience with us here at Tuttle-Click CJDR. We sincerely apologize for the multiple things that have happened to you and your Jeep while with us here. If you could please send me an email directly explaining everything, I would really like to do all that I can to help and connect you with the right people. I sincerely look forward to hearing from you directly. Sincerely, Shirley | shirley@tuttleclick.com

Oct 14, 2019 -

Terry responded

Shirley, thank you for the response! I have reached out and you have not responded to my email.   In each review you suggest or imply you want to make things right and put me in touch with the right people. All I get is these mostly "copy and paste" public responses. No one from your organization reaches out to me except one culprit in escalating the problems...so whats the point?  However in fairness it "may" give the impression Tuttle-Click is interested in resolution to the problems as far as the public is concerned. Catch you on the next review! 

October 01, 2019

Excellent service across the board.Best experience I've Excellent service across the board. Best experience I've had buying a new car. Everything I like in a good dealership..not pushy, professional and q More

by Drew
Recommend Dealer
Yes
Employees Worked With
Haluk Bayrakci
Oct 08, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello Drew, Thank you for sharing your recent 5 star service experience with Haluk here with us at Tuttle-Click CJDR. We are thrilled to hear that you felt our service was not pushy, was professional and quick. We are happy to hear you had an excellent experience with us. Thank you for choosing us, and we look forward to seeing you anytime in the future! Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 27, 2019

Great job. Got me in and out fast. Very my knowledgeable Great customer service. Made the process easy and was able to find the vehicle I was looking for in a short amount of time. I will definitely come b More

by Kd123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Diamond
Oct 01, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello, Thank you for sharing your recent 5 star car buying experience with us here at Tuttle-Click CJDR. We are pleased to hear that your experience was easy and knowledgeable and that you found the vehicle you wanted in a short amount of time. Thank you for choosing us, and we are here for you anytime in the future for all things Chrysler Jeep Dodge Ram! Sincerely, Shirley | shirley@tuttleclick.com

September 18, 2019

Misunderstanding on all sides - but very professional Had a great, quick and no-hassle initial sales experience with Rudy, who was super nice and attentive at the time of sale, then found out some stuff a More

by Em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Olmos , Amad Soleman
Sep 24, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello Em, Thank you for sharing your recent positive experience with us here at Tuttle-Click CJDR. We totally hear you, and appreciate the explanation and reason why your experience was not 5 stars. However, congratulations on your new lease. Thank you for choosing us here at Tuttle-Click. We hope to see you again in the future shortly. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 17, 2019

Excellent No hassle. Great price and selection. Everything better than expected. The car was detailed and had a full tank of gas. My experience was Perfect. More

by Thor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett, Jesus, Amad Soleman, Lionel Sandoval, Nick Nunez
Sep 17, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello Thor, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are pleased to hear that "everything was better than expected". Thank you for choosing us here. We are here for any of your sales or service needs in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 12, 2019

Awful Communication, poor customer service. If you are shopping online for a car DO NOT bother with them. I inquired about a car over a week ago and they responded once and once I told them I wa More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emma, Flavio Andrioli
Sep 17, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello, We are disappointed to hear about your recent experience with us here at Tuttle-Click CJDR. We apologize that you felt ignored by email. We certainly do not mean to make you feel neglected. If you could please share your experience with me via email, I would like to do all that I can to help turn your experience around. We would greatly appreciate the opportunity to show you they type of customer service that we are proud to share. I sincerely look forward to hearing from you! Sincerely, Shirley I shirley@tuttleclick.com

September 11, 2019

Quick Dealing Flavio in Sales was great to work with. We were able to view, apply, and close on a vehicle in a mtter of two hours. Flavio helped us meet every requi More

by Lance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Snedeker and Keith (Finance), Flavio Andrioli
Sep 17, 2019 -

Tuttle-Click Chrysler Jeep Dodge Ram responded

Hello Lance, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are thrilled to hear that Flavio, Patrick and Keith were knowledgeable and polite. It is our goal here to make sure our customers enjoy their experience with us. Thank you for choosing us here, and we are here for you anytime in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

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