Two Rivers Ford Inc - Service Center

I paid for the works package. I question whether they even look at anything, hopefully they actually did the oil change and balance/rotation. They clearly did not check anything. My wipers have part of even look at anything, hopefully they actually did the oil change and balance/rotation. They clearly did not check anything. My wipers have part of the rubber torn off about 2 inches, but on the check sheet they have every box checked green. More

Andy sold me my first Ford which I named Razorback. I love my Escape and Andy always goes way above and beyond to make sure I get the service I need with all the convenience I could ask for. Thanks to An love my Escape and Andy always goes way above and beyond to make sure I get the service I need with all the convenience I could ask for. Thanks to Andy and Two Rivers Ford! More

ALWAYS receive great service! Today I dealt with August Wiles and he was extremely courteous, knowledgeable and kept me informed every step of the way! Wiles and he was extremely courteous, knowledgeable and kept me informed every step of the way! More

Knowledgeable and great to work with. Keeps me in formed and let’s me know the best options for repairs and service. Great communication and customer service. and let’s me know the best options for repairs and service. Great communication and customer service. More

In all my life, I have never looking forward to taking a car in for service but that changed when we moved to TN and we about 1 mile from Two Rivers. These are the most dedicated and honest people you have car in for service but that changed when we moved to TN and we about 1 mile from Two Rivers. These are the most dedicated and honest people you have met. Chris Taylor (Service Manager), to Chuck Shelton (Service Advisor) to the Office staff and mechanics. They are amazing! More

in and out in about an hour.Thanks for a fast service experience on my truck the price was great i couldnt have done it for any less myself experience on my truck the price was great i couldnt have done it for any less myself More

Top notch service and can be trusted to receive a fair price. Frank Snipes and Kenny Fitzpatrick are a pleasure to work with. Thank you! price. Frank Snipes and Kenny Fitzpatrick are a pleasure to work with. Thank you! More

Jeff was excellent. Another Ford service department that I called was not customer focused but Two Rivers coached me on the best plan for my service. Nice to have someone who cares. I called was not customer focused but Two Rivers coached me on the best plan for my service. Nice to have someone who cares. More

Top notch in knowledge and does what he says. He can be trusted. Kept me informed throughout the process. There’s nothing better at a dealership than a service advisor you can have a relationship with trusted. Kept me informed throughout the process. There’s nothing better at a dealership than a service advisor you can have a relationship with More

I wish there was more than 5 stars to give to Steve Hess. I have been a long time loyal customer of Two Rivers Ford, 30 years to be exact. Steve is a reason I keep coming back. Steve listens to every conc I have been a long time loyal customer of Two Rivers Ford, 30 years to be exact. Steve is a reason I keep coming back. Steve listens to every concern/complaint and always makes it right. He does an amazing job communicating throughout the service experience. THANK YOU Steve for always talking care of the customer and giving me a reason to keep coming back to Two Rivers. More