Tynan's Nissan Aurora - Service Center

Poor customer service I dropped my vehicle off after hours for an oil change the following morning. I requested a call before the work was completed. Not only did I not r I dropped my vehicle off after hours for an oil change the following morning. I requested a call before the work was completed. Not only did I not receive a call the next morning but no call when the work was completed. I called and spoke with Luke who confirmed the car was ready but didn't answer my question about why I wasn't contacted. When I picked the vehicle up, Jesus told me he had called twice and left a voicemail. I told him I had no missed calls or messages from the dealership. He simply shrugged it off. Not a great experience. More

Awesome Luke was great did everything they would do. They are very professional. And honest. I will give them my business. And recommend my friends to them. Luke was great did everything they would do. They are very professional. And honest. I will give them my business. And recommend my friends to them. More

Extremely satisfied!!! This by far has been one of my best visits ever to a dealership. Everything was flawless. Everything was prompt and I was taken care of from the mom This by far has been one of my best visits ever to a dealership. Everything was flawless. Everything was prompt and I was taken care of from the moment I walked in to moment I walked out. Lucas C. Who took care of me was fantastic! I couldn’t of asked for better service. Thank you for all of your hard work tynans!! More

The Heart of Service Adnan ALWAYS goes above and beyond to provide me with quality customer service. I don't know what I would have done without him! Tag teaming with Ian, Adnan ALWAYS goes above and beyond to provide me with quality customer service. I don't know what I would have done without him! Tag teaming with Ian, these two guys made one of the most difficult situations I've faced with my Nissan, one of the most rewarding. Adnan found a nest in my vehicle and when he informed me (with extra care because he knows I am emotional), he immediately went into problem solver mode, introduced me to Ian (who is THE MOST amazing sales guy I've ever had) and I was in a new car in less than 2 hours. Evan (the twin) also stopped over and checked on me as I was clearly in distress over this whole situation. These guys really saved the day for me! Adnan, Ian and Evan... THANK YOU FOR HAVING HEARTS FOR CUSTOMER SERVICE! I'll be forever grateful for how you guys helped me! More

World class customer service Awesome crew great customer service Staff Courteous and service in a timely manner facilities well kept, they even washed my truck. Thank you for Awesome crew great customer service Staff Courteous and service in a timely manner facilities well kept, they even washed my truck. Thank you for the great service I brought in my Rogue yesterday and also great service both vehicles serviced More

Power Steering Fail Multiple attempts to fix failed. Total cost was $3,500. Finally replaced all hoses. Cost should have been $200-$300 but last effort seemed to be the s Multiple attempts to fix failed. Total cost was $3,500. Finally replaced all hoses. Cost should have been $200-$300 but last effort seemed to be the solution. Brian Loatch was super however. More

I’m so glad we found specialists who CARE A little nervous to bring in my Nissan anywhere, I was pleasantly surprised by everything about this place. Our service specialist, Brian made sure we A little nervous to bring in my Nissan anywhere, I was pleasantly surprised by everything about this place. Our service specialist, Brian made sure we understood what kind of work our car needed and even got us a rental car for the weekend when the job took longer than expected. Most importantly, the major work our car has been successful and thoroughly explained. We will definitely be using this place in the future as it’s prices are comparable to most other places that wouldn’t specialize in Nissan car work. More

It was OK. Overall I was happy with everything. I didn’t have to wait long, the waiting area was clean and quiet and very welcoming. However, after I was given m Overall I was happy with everything. I didn’t have to wait long, the waiting area was clean and quiet and very welcoming. However, after I was given my keys and told my oil change was done and that my air filter had been replaced, one of the mechanics came up to me and asked if I drove a red Rogue. I told him, “Yes.” And in his hand he was holding the new air filter they told me was already replaced. This was concerning. I have one more oil change at Tynan’s and that will be the last chance I give this dealership. I hope this doesn’t happen again. More

They do good work I did not meet the mechanics but my car is fully checked and always returned clean and I trust them to perform a good job. I did not meet the mechanics but my car is fully checked and always returned clean and I trust them to perform a good job. More