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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
3,575 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 3,575 reviews

April 10, 2024

Tynan's got my car in for service earlier than my appointment and finished quickly and efficiently. I appreciate that as I am busy with my job as well. Thank you for respecting my time and schedule. More

by CBKRUTKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Tynan's Volkswagen responded

"Thank you so much for taking the time to leave such a fantastic review! We truly appreciate your business and look forward to serving you again in the future!" Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 10, 2024

This is a Great service department. The scheduling was and fast and easy. Very polite staff. More

by DENVERPIANOSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Tynan's Volkswagen responded

"We're thrilled to hear that you had a great experience with our service department! Thank you for taking the time to share your positive feedback, and we look forward to providing excellent service to you in the future!" Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 10, 2024

They have a great customer service. And justin he is the best sales consultant. Thank you More

by FANUGMICHAEL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our customer service and that Justin provided exceptional assistance as your sales consultant. We'll be sure to pass along your kind words to him. If you ever need anything else, please don't hesitate to reach out. We appreciate your support!" Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 09, 2024

Car was done early and the service team were terrific. They even washed my car! More

by DLOUGHNER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our service team and that your car was completed early. We look forward to serving you again in the future! The Tynans Volkswagen Service Team

Helpful
April 06, 2024

The service desk was not great at keeping me informed on how long the work would take. It was an oil change and a key fob battery change. It took two hours + More

by joelmmann79
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to leave us feedback. We're sorry to hear that your experience at our service desk didn't meet your expectations in terms of keeping you informed about the duration of the work. We appreciate your business and hope to have the opportunity to serve you better in the future. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 06, 2024

Had turn signals before when took home had no turn signals. Now take it back More

by RDREHER
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for the inconvenience you experienced with your turn signals after your visit. This is certainly not the level of service we aim to provide, and we understand how frustrating it must have been to encounter this issue. Please bring your vehicle back to us at your earliest convenience, and we will promptly investigate and address the problem with your turn signals. We appreciate your understanding and the opportunity to make things right. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 06, 2024

Working with the team at Tynan’s made my car buying process truly enjoyable. These guys are amazing and I’m so grateful for a stress free experience. More

by BCAUD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Tynan's Volkswagen responded

Thank you so much for your glowing 5-star review! We're thrilled to hear that your car buying experience with us at Tynan's was not only successful but also enjoyable. We truly appreciate your business and are grateful for your kind words. If you ever need anything else or have any questions, don't hesitate to reach out. Safe travels in your new vehicle! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 05, 2024

The salesman never introduced himself or shook my hand when I came inside. I only found out about his name after I closed on my car. The finance gentleman wasn’t too pleased with how I was paying for m More

by VW 2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Huichapa
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Tynan's Volkswagen responded

We are sorry to hear about your less-than-ideal experience with our sales and finance team during your recent visit. Rest assured, we will address these issues internally to ensure they do not happen again in the future. On a positive note, we are glad to hear that Cauther provided you with exceptional service. We will make sure to pass along your compliments to him. We truly value your business and hope to have the opportunity to provide you with a much-improved experience in the future. Jacqueline Goldsboro - Customer care Coordinator

Helpful
April 04, 2024

Monique was very helpful and knowledgeable about my car. Everyone was very friendly in the shop. More

by WAGONER1353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
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Apr 05, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that Monique provided you with helpful and knowledgeable service regarding your car. We appreciate your business and hope to have the opportunity to serve you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 04, 2024

Justin was the first person I came in contact with on the lot. I explained to him my situation and that I really wasn’t sure what I wanted. But definitely knew what I didn’t want. I came in looking at a Toas More

by shawnda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your wonderful experience, and for choosing us for your vehicle purchase! We're delighted to hear that Justin provided you with exceptional service. We'll be sure to pass along your kind words to Justin, and we appreciate your recommendation. Enjoy your new ID.4, and if you ever need anything in the future, don't hesitate to reach out! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
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