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Universal GENESIS

Orlando, FL

4.3
88 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 88 reviews

November 19, 2025

Excellent service and quickly Juan Rincon very very attentive, courteous and very knowledgeable. Great! Awesome More

by Berniergloria1
Recommend Dealer
Yes
Employees Worked With
Juan Rincon
Nov 19, 2025 -

Universal GENESIS responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal GENESIS. We look forward to having you as one of our valued customers for many more years to come!

November 19, 2025

Staff was very helpful when I sent my mother to get the car serviced I have a full warranty on the car so I wasn't given clarification about my tire rotation / alignment I do wish I was emailed with the th More

by Pelecypher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marikeyla Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Universal GENESIS responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2025

Excellent work and great customer care! Everything about the car service was awesome Thanks for everything ! More

by Manuel Valentin Padilla
Recommend Dealer
Yes
Nov 19, 2025 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2025

She provided the best customer service. I enjoy her help in getting my vehicle. I was very happy that she provided the best service and I really recommend her as an employee of the month wi More

by torrestriker16
Recommend Dealer
Yes
Employees Worked With
Genesis
Nov 19, 2025 -

Universal GENESIS responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal GENESIS, we look forward to having you as a valued customer for many years to come!

November 19, 2025

Excellent work, answered all my questions. He was very diligent and provided me with an explanation of what they did to my car. More

by mpuerta69
Recommend Dealer
Yes
Employees Worked With
COLLIN PETGRAVE
Nov 19, 2025 -

Universal GENESIS responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2025

Routine service. Quick in/out. Routine service for oil change and tire rotation. Easy check in and service was done inside of an hour More

by Duffyj_1
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 19, 2025 -

Universal GENESIS responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal GENESIS, we look forward to having you as a valued customer for many years to come!

November 19, 2025

This dealership was fantastic I had a misaligned tailgate on Hyundai Sante Fe purchased in Florida. The manager and technicians were very helpful and solved the problem under warranty. Could not have asked More

by larryred626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marikeyla Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager and repair tech
Nov 19, 2025 -

Universal GENESIS responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 19, 2025

Great Services sales persons like carlosRivera,Alex , Adrian and maritza are making that dealership great again.thank u all guys More

by Amilkar Muniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2025

5 Great experience better than another Hyundai I have gone to in town Great and fast experience, better than another Hyundai I have gone to in town. More

by sdanderson.29
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Nov 19, 2025 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 19, 2025

Always nice people. Friendly people except I had 4 salesman bugging me about trading my car. It was the worst visit in 6 years! More

by RDONES77
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 20, 2025 -

Universal GENESIS responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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