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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,528 Reviews

1,528 Reviews of Universal Mitsubishi - Service Center

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April 17, 2020

Keep coming up here since Paul is always so welcoming and answers all my questions and gets the job done, thank you to the mechanic team as well! More

by lizethmunoz24
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Universal Mitsubishi responded

It's our pleasure to give you a satisfied experience. We appreciate you choosing our Service Department. Thank you, Stay safe, Carlos De La Luz

April 17, 2020

schedule oil changes services personnel was great, good attitude, and very informative about your vehicle needs to be done if there was a problem, like my with a nail in m More

by TANCHAN168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carroll
May 05, 2020 -

Universal Mitsubishi responded

It's our service departments goal to take care of you vehicle needs regardless how big or small it may be. Thank you. Stay safe, Carlos De La Luz

April 14, 2020

Exellent service.good customer relationship.very good customer service.able to answer all your questions and all you need for your car.help you to save your money. More

by howsoon
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Universal Mitsubishi responded

We appreciate very much, you taking the time to express some kind words. Thank you, Stay safe, Carlos De La Luz

April 13, 2020

Very friendly and curtesy! Paul made sure he checked my car completely not for just the reasons that i brought it in for, by doing that he found other issues i was not aware of. I am confident my car is sa More

by BRIE.HOUGHTON
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Universal Mitsubishi responded

Safety first, on behalf of Paul and his staff, we appreciate the choice you made too help you with your vehicles needs. Thank you, Stay safe, Carlos De La Luz

April 12, 2020

I went in for recalls and once I arrived everyone was very welcoming. I was helped by David, he is very helpful and friendly. Also, Paul was very helpful as well explaining detail by detail on the proble More

by Leslie Bracamontes
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Universal Mitsubishi responded

Hello Leslie, we're glad Paul was able to diagnose other issues that will make you enjoy your vehicle even more. We look forward to your next visit. Thank you, Stay safe, Carlos De La Luz

April 11, 2020

Great work, nice people. Especially Paul, he really was helpful throughout the entire process. Most of all, I feel like he was honest with me. I will be back More

by WILLIAMKEITH57
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Universal Mitsubishi responded

Hello William, Paul understands the importance of been informed and involved in keeping you safe in your vehicle. Thank you, Stay safe, Carlos De La Luz

April 08, 2020

Fast, efficient, and friendly service. Paul and the service team at Duarte Mitsubishi always impress me with their professionalism and courtesy. I drive 45 min to them for service for a reason! More

by ERIK.MEZA85
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Universal Mitsubishi responded

Hello Erik, thank you so much for continuing to chose us too service your vehicle. Thank you, Stay safe, Carlos De La Luz

April 07, 2020

Awesome Paul always provides top notch service whenever I take my car in. I'm pretty meticulous with caring for my car, and Paul is accommodating and very he More

by HAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Universal Mitsubishi responded

Thank you so much to taking the time to "Awesome" Paul. It's always pleasant when efforts are noted. We look forward to your next visit. Stay safe, Carlos De La Luz

April 05, 2020

Armen always provides great service. Thanks for being around to help in a difficult time. Keep up the good work guys. Much appreciated. Thanks again More

by LOBSTER19811
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
April 05, 2020

I had a problem with my car a couple of times and Armen was very nice to help me out. The services were fast and my car runs smoothly. My family and I are very thankful for the service Armen provided More

by MONILOPEZ08
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
May 06, 2020 -

Universal Mitsubishi responded

It's always nice to hear accolades from a friendly and satisfied customer. Thank you, Stay safe, Carlos De La Luz

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